When i go to get 'online help' or when i find errors and click on that warning/help box my internet opens but doesnt open to a website and then my editor freezes and the crashes??? i then have to open up the editor again, and i cant get onto the help ...

is this a problem with my installation files. i.e. do i just need to do a complete re-install (would rele like to avoid tat lol) or are other ppl having this problem?