Please post hardware compatibility issues here

[skullKrusher101]

Im having a similar problem to what some people have already posted here, Im playing the game normaly and then sometime maybe 10-15 minutes into a match it blue screens, memory dumps and reboots.

I think I've narrowed it down to a problem with vehicles. I noticed every time this happens a vehicle was present. The only match ive ever been able to get thru was shangri-la. to test it out i just ran a 50 frag match on shangri-la with no problems. In heat ray the only time its ever crashed was when the dark walker was around, either me in it or me attacking it. A couple of times the game just froze but usualy its a blue screen memory dump.

Im running an E6750 with an evga geforce 8800 GTS 640MB on an Abit IP35PRO board with 2 gigs of G SKill ram. And im running Direct X 9.0c that came with the bioshock demo.

I looked at the .dmp files in Windbg and each time it said a differnet file was responsible for the crash. Here is the list.

nv4_mini.sys
win32k.sys
Ntfs.sys
swmidi.sys
ntoskrnl.exe

Im wondering if anyone else has been having this issue as well and if you are able to make it thru a match on shangri-la as well.

[blitzinger]

I fixed the black screen error (monitor goes off or into power save mode) by turning on the bInitializeShadersOnDemand, then skipping all of the intro movies and such by clicking.

How do you do that?

[GG-Xtreme]

Go into My Documents\My Games\Unreal Tournament 3 Demo\UTGame\Config. Open up UTEngine.ini and search for "bInitializeShadersOnDemand", and set it to True.

[pinkshiro]

does anyone know if the issues in this thread are going to get answers? Just wondering as I am amped to start playing UT again any help to my previously stated problem would be appreciated...

[Z_E_R_O]

The Engine is amazing!!!!!!!!!!

Very great job. I never tought that i could play ut3 well. Because i have a AMD Athlon 64 3200+ ; ATi Saphire x600pro/256 mb ; 512MB DDR 400mhz RAM ; 200gb 7200rpm HDD.

Offline i can make texture and world details up till 3 at 1024*768 and rendering at 75 and it's still "playable". Online i have to scroll textures and world detail down to 1 but rendering is at 75 and it runs good with about 40Fp/s.

The Game and the Engine are amazing
Respect to the developers
Great job!
EPIC RULEZ

[CNStrikesBack]

nVidia Geforce GO 7900gs

Updated divers and all that.

I have yet to get a game started. I can get past the menus and such, but when i begin a game the loading screen appears and then...... either my screen goes black or i'm sent to a Blue error screen. Each time, i just have to force restart my computer so i haven't been able to keep any screen shots or anything. I'm sure i'm getting the same errors that many others posted.

Because i love Epic, and am really looking forward to playing a quality game, i don't feel upset at all. Little disappointed, but take your time and i'm sure it's going to be great.

[CNStrikesBack]

Okay. It was AVG Antivirus compatibility issue for me. I stopped AVG, and was able to play the demo. Would that be fixed up? AVG is pretty popular, and free!

[Kaboodles]

Operating System: Windows XP
Video Card: ATI Mobility Radeon X1400 w/ 256 MB "Hypermemory" (only 64 dedicated)
Video Driver Version: Unsure. Using drivers from Gateway
Display Resolution: 640 x 480
Processor: Intel Core 2 Duo T7200 @ 2.0GHz x 2
Memory: 2 GB

I'm having a rather annoying problem with saving video settings. Looking at the log, I see UT3 is looking at my specs and and finding my Composite and GPU compatibility level to be 0 (probably from the 64 MB dedicated VRAM) and overriding all of my changes (even INI edits) and putting everything at the lowest settings possible.

Here's part of my log:

Init: GPU stats:
Init: VendorID: 00001002
Init: DeviceID: 00007145
Init: DriverVersion: 6.14.10.6706
Init: DeviceName: ATI Mobility Radeon X1400
Init: DriverName: ati2dvag.dll
Init: PixelShaderVersion: 3
Init: VertexShaderVersion: 3
Init: VRAMQuantity: 256
Init: DedicatedVRAM: 64
Init: AdapterCount: 1
Init: SupportsHardwareTnL: 1
Init: GPU DeviceID found in ini: (0) ,ATI Mobility Radeon X1400
Init: Machine detected compatibility level: Composite: 0. CPU: 4. GPU: 0.
Init: Previous detected compatibility level: Composite: 0. CPU: 4. GPU: 0.
Init: System Settings changed using SetFriendlyGraphicsSettings:

My video card's not great, but it can certainly run the game better than "Duke Nukem 3D" settings. Anyway you can fix this?

[silencer8306]

nVidia Geforce GO 7900gs

Updated divers and all that.

I have yet to get a game started. I can get past the menus and such, but when i begin a game the loading screen appears and then...... either my screen goes black or i'm sent to a Blue error screen. Each time, i just have to force restart my computer so i haven't been able to keep any screen shots or anything. I'm sure i'm getting the same errors that many others posted.

Because i love Epic, and am really looking forward to playing a quality game, i don't feel upset at all. Little disappointed, but take your time and i'm sure it's going to be great.

I have the same geforce exactly. Guess what, the game works flawlessly with 6months old drivers

You can give it a try

[Kymmy]

Still getting the KERNEL error on the initial UT3 splash screen. Tried changing the False to True in the ini file for forcing the shader and restarted but still no start

System here is:

AMD 64x2_4200
Asus M2N4-SLI
1gb DDR2 800
2*XFX6600GT in SLI mode (though have tried it as well in single mode)
Nvidia 163.71 direivers, though have tried offial WDM and also beta drivers
Vista x64 Ultimate (fully patched)

UT3 Log file as follows:

Log: Log file open, 10/13/07 10:31:38
Init: Version: 3464
Init: Epic Internal: 0
Init: Compiled: Oct 11 2007 19:21:48
Init: Command line: 
Init: Base directory: D:\Games\UT3D\Binaries\
Init: Character set: Unicode
Log: GConfig::LoadFile has loaded file:  ..\UTGame\Config\UTEditor.ini
Log: GConfig::LoadFile has loaded file:  ..\UTGame\Config\UTEditorUserSettings.ini
Log: GConfig::LoadFile has loaded file:  ..\UTGame\Config\UTDemoCompat.ini
Log: GConfig::LoadFile has loaded file:  ..\UTGame\Config\UTEngine.ini
Log: GConfig::LoadFile has loaded file:  ..\UTGame\Config\UTGame.ini
Log: GConfig::LoadFile has loaded file:  ..\UTGame\Config\UTInput.ini
Log: GConfig::LoadFile has loaded file:  ..\UTGame\Config\UTUI.ini
Log: Deleting old log file Launch-backup-2007.10.13-10.31.38.log
Init: Computer: KHLT
Init: User: Kymmy
Init: CPU Page size=4096, Processors=2
Init: High frequency timer resolution =3.579545 MHz
Init: Memory total: Phys=1046400K Pagef=2351720K Virt=4194176K
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Init: Presizing for 83221 objects not considered by GC, pre-allocating 0 bytes.
Init: Object subsystem initialized
Log: DEMOVERSION is defined.
Init: WinSock: I am KHLT (192.168.0.13:0)
Init: Startup System Settings:
Init: System Settings:
Init: 	StaticDecals=false
Init: 	DynamicDecals=false
Init: 	DynamicLights=true
Init: 	DynamicShadows=false
Init: 	LightEnvironmentShadows=false
Init: 	CompositeDynamicLights=true
Init: 	DirectionalLightmaps=false
Init: 	MotionBlur=false
Init: 	DepthOfField=true
Init: 	Bloom=true
Init: 	QualityBloom=false
Init: 	Distortion=true
Init: 	DropParticleDistortion=true
Init: 	SpeedTreeLeaves=true
Init: 	SpeedTreeFronds=true
Init: 	OnlyStreamInTextures=false
Init: 	LensFlares=false
Init: 	FogVolumes=true
Init: 	FloatingPointRenderTargets=true
Init: 	Trilinear=true
Init: 	OneFrameThreadLag=true
Init: 	UseVsync=false
Init: 	UpscaleScreenPercentage=true
Init: 	Fullscreen=true
Init: 	AllowD3D10=true
Init: 	EnableHighPolyChars=false
Init: 	SkeletalMeshLODBias=0
Init: 	ParticleLODBias=2
Init: 	DetailMode=0
Init: 	ShadowFilterQualityBias=-1
Init: 	MaxAnisotropy=0
Init: 	MaxMultisamples=1
Init: 	MinShadowResolution=32
Init: 	MaxShadowResolution=512
Init: 	ResX=800
Init: 	ResY=600
Init: 	ScreenPercentage=100.000
Init: 	SceneCaptureStreamingMultiplier=1.000
Init: 	FoliageDrawRadiusMultiplier=0.000
Init: 	ShadowTexelsPerPixel=2.000
Log: 	TEXTUREGROUP_World: (MinLODSize= 256,MaxLODSize=1024,LODBias=2)
Log: 	TEXTUREGROUP_WorldNormalMap: (MinLODSize= 256,MaxLODSize=1024,LODBias=3)
Log: 	TEXTUREGROUP_WorldSpecular: (MinLODSize= 256,MaxLODSize=1024,LODBias=2)
Log: 	TEXTUREGROUP_Character: (MinLODSize= 256,MaxLODSize=1024,LODBias=2)
Log: 	TEXTUREGROUP_CharacterNormalMap: (MinLODSize= 256,MaxLODSize=1024,LODBias=2)
Log: 	TEXTUREGROUP_CharacterSpecular: (MinLODSize= 256,MaxLODSize=1024,LODBias=2)
Log: 	TEXTUREGROUP_Weapon: (MinLODSize= 256,MaxLODSize=1024,LODBias=2)
Log: 	TEXTUREGROUP_WeaponNormalMap: (MinLODSize= 256,MaxLODSize=1024,LODBias=3)
Log: 	TEXTUREGROUP_WeaponSpecular: (MinLODSize= 256,MaxLODSize=1024,LODBias=2)
Log: 	TEXTUREGROUP_Vehicle: (MinLODSize= 256,MaxLODSize=2048,LODBias=2)
Log: 	TEXTUREGROUP_VehicleNormalMap: (MinLODSize= 256,MaxLODSize=2048,LODBias=2)
Log: 	TEXTUREGROUP_VehicleSpecular: (MinLODSize= 256,MaxLODSize=2048,LODBias=2)
Log: 	TEXTUREGROUP_Effects: (MinLODSize= 256,MaxLODSize=1024,LODBias=2)
Log: 	TEXTUREGROUP_Skybox: (MinLODSize= 512,MaxLODSize=2048,LODBias=1)
Log: 	TEXTUREGROUP_UI: (MinLODSize=2048,MaxLODSize=4096,LODBias=0)
Log: 	TEXTUREGROUP_LightAndShadowMap: (MinLODSize= 512,MaxLODSize=4096,LODBias=0)
Log: 	TEXTUREGROUP_RenderTarget: (MinLODSize=   1,MaxLODSize=4096,LODBias=0)
Init: Friendly System Settings:
Init: 	TextureDetail=Level2
Init: 	WorldDetail=Level2
Init: 	bUseVSync=0
Init: 	bUseMSAA=0
Init: 	ScreenPercentage=100
Init: 	UpscaleScreenPercentage=1
Init: 	ResX= 800
Init: 	ResY= 600
Init: 	Fullscreen=1
Init: OS stats:
Init: 	Windows Vista 
Init: 	RemoteDesktop=0
Init: Memory stats:
Init: 	Physical: 1021MB
Init: 	Virtual: 4095MB
Init: 	PageFile: 2296MB
Init: CPU stats:
Init: 	MeasuredPerformanceTime: 652.478 (stored result)
Init: 	Hyperthreaded: 1
Init: 	NumProcessorsPerCPU: 1
Init: 	NumLogicalProcessors: 2
Init: 	NumPhysicalProcessors: 2
Init: 	MaxSpeed: 2211
Init: 	CurrentSpeed: 2211
Init: 	CoresPerProcessor: 2
Init: 	IsOnBattery: 0
Init: 	BatteryLevel: -1
Init: 	Manufacturer: AMD
Init: 	CPUName: Mobile AMD Sempron
Init: 	L1CacheSize: 64
Init: 	L2CacheSize: 512
Init: 	Architecture: x86
Init: GPU stats:
Init: 	VendorID: 000010DE
Init: 	DeviceID: 00000140
Init: 	DriverVersion: 7.15.11.6371
Init: 	DeviceName: NVIDIA GeForce 6600 GT 
Init: 	DriverName: nvd3dum.dll
Init: 	PixelShaderVersion: 3
Init: 	VertexShaderVersion: 3
Init: 	VRAMQuantity: 128
Init: 	DedicatedVRAM: 120
Init: 	AdapterCount: 1
Init: 	SupportsHardwareTnL: 1
Init: 	GPU DeviceID found in ini: (2) GeForce 6600 GT
Init: Machine  detected compatibility level: Composite: 2. CPU: 3. GPU: 2.
Init: Previous detected compatibility level: Composite: 2. CPU: 3. GPU: 2.
Log: Initializing FaceFX...
Log: FaceFX initialized:
Log:     version  1.710000
Log:     licensee Unreal Engine 3 Licensee
Log:     project  Unreal Engine 3 Project
Log: Preloading (default) startup map UTFrontEnd
Log: GConfig::Find has loaded file:  ..\Engine\Localization\int\Core.int
Log: GConfig::Find has loaded file:  ..\Engine\Localization\int\Engine.int
Log: Loaded shader cache RefShaderCache-PC-D3D-SM2.CacheObject: 14715 shaders(0 legacy, 0 redundant), 2023 materials
Log: GConfig::Find has loaded file:  ..\Engine\Localization\int\UnrealScriptTest.int
Log: GConfig::Find has loaded file:  ..\UTGame\Localization\int\UTGame.int
Log: GConfig::LoadFile has loaded file:  ..\UTGame\Config\UTWeapon.ini
Log: GConfig::LoadFile has loaded file:  ..\UTGame\Config\UTCustomChar.ini
Log: GConfig::LoadFile associated file:  ..\UTGame\Config\UTMap.ini
Log: GConfig::Find has loaded file:  ..\Engine\Localization\int\OnlineSubsystemGameSpy.int
Log: 87906 objects as part of root set at end of initial load.
Log: 0 out of 0 bytes used by permanent object pool.
Log: Initializing Engine...
Log: GConfig::Find has loaded file:  ..\Engine\Localization\int\Editor.int
Log: GConfig::Find has loaded file:  ..\UTGame\Localization\int\UTEditor.int
Init: UEngine initialized
Log: Looking for PC DLC...
Log: Object size..............: 60
Log: Actor size...............: 436
Log: ActorComponent size......: 88
Log: PrimitiveComponent size..: 448
Init: ALAudio device requested : Generic Software
Init: ALAudio device opened    : Generic Software
Init: AL_VENDOR      : Creative Labs Inc.
Init: AL_RENDERER    : Software
Init: AL_VERSION     : 1.1
Init: AL_EXTENSIONS  : EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX3.0EMULATED EAX4.0EMULATED AL_EXT_OFFSET AL_EXT_LINEAR_DISTANCE AL_EXT_EXPONENT_DISTANCE
Init: Device supports: ALC_EXT_EFX
Init: Found EFX extension with 1 effect slots and 1 potential sends
Init: ...'reverb' supported
Init: ...'low pass filter' supported
Init: ALAudioDevice initialized.
Init: Client initialized
Log: GConfig::Find has loaded file:  ..\Engine\Localization\int\Launch.int
Critical: appError called:
Critical: Device does not support 1x32 FP render target format.
Critical: Windows GetLastError: The operation completed successfully. (0)
Log: === Critical error: ===
Device does not support 1x32 FP render target format.

RaiseException() Address = 0x777d3843 (filename not found) [in C:\Windows\syswow64\kernel32.dll]
CxxThrowException() Address = 0x74e18e69 (filename not found) [in C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\MSVCR80.dll]
Address = 0xb22732   (filename not found) [in D:\Games\UT3D\Binaries\UT3Demo.exe]
Address = 0xe874e74c (filename not found) 

Exit: Executing UObject::StaticShutdownAfterError
Exit: Executing UWindowsClient::ShutdownAfterError
Exit: Executing UWindowsClient::ShutdownAfterError
Exit: UALAudioDevice::ShutdownAfterError
Log: Shutting down FaceFX...
Log: FaceFX shutdown.
Exit: Exiting.
Exit: Name subsystem shutting down
Uninitialized: Log file closed, 10/13/07 10:32:05

[Kymmy]

LOL, Just read the post before mine about using 6 month old drivers and that reminded me that I also had problems running GRAW 1 & 2 (I believe that GRAW uses the UT3 engine???) with the latest drivers. So I rolled back to the drivers I used for GRAW (Nvidia 158.18) and what do you know...the game started and was fine.

Kymmy

[ridic]

Operating System: Windows XP
Video Card: 7800GT
Display Resolution: 1024x768
Processor: Opteron 180
Memory: 2 GB OCZ Platinum

My screen all of a sudden turns black and then my computer reboots when I'm doing things like just changing my key settings or resolution. It also happens when I try to join a game.

I am also getting weird black lines starting from the topleft of my screen to whatever I'm selecting.

edit: I changed my videocard drivers and installed openal and it works fine now.

[Shad0wZ]

Operating System: Windows XP SP2
Video Card: XFX 7600GT XXX
Video Driver Version: 6.14.0010.9424 (English)
Display Resolution: 1440x900
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Memory: Kingston 1GB

UT3 sometimes crashes at the loading screen (Happened twice so far)
And got a crash ingame.

Checked the log and what i believe you guys want to know is this:

Critical: appError called:
Critical: Result failed 
 at .\Src\D3D9Viewport.cpp:177 
 with error D3DERR_DRIVERINTERNALERROR
Critical: Windows GetLastError: The operation completed successfully. (0)
Critical: appError called:
Critical: Rendering thread exception:
Result failed 
 at .\Src\D3D9Viewport.cpp:177 
 with error D3DERR_DRIVERINTERNALERROR

RaiseException() Address = 0x7c812a7b (filename not found) 
CxxThrowException() Address = 0x78158e69 (filename not found) 
Address = 0xb22732   (filename not found) 
Address = 0xe8781b4c (filename not found) 

Critical: Windows GetLastError: The operation completed successfully. (0)
Log: === Critical error: ===
Rendering thread exception:
Result failed 
 at .\Src\D3D9Viewport.cpp:177 
 with error D3DERR_DRIVERINTERNALERROR

RaiseException() Address = 0x7c812a7b (filename not found) 
CxxThrowException() Address = 0x78158e69 (filename not found) 
Address = 0xb22732   (filename not found) 
Address = 0xe8781b4c (filename not found) 


RaiseException() Address = 0x7c812a7b (filename not found) 
CxxThrowException() Address = 0x78158e69 (filename not found) 
Address = 0xb22732   (filename not found) 
Address = 0xe8781b4c (filename not found) 

Exit: Executing UObject::StaticShutdownAfterError
Exit: Executing UWindowsClient::ShutdownAfterError
Exit: Executing UWindowsClient::ShutdownAfterError
Exit: UALAudioDevice::ShutdownAfterError
Log: Shutting down FaceFX...
Log: FaceFX shutdown.
Exit: Exiting.

[poro]

I can't change the resolution or switch to windowed mode. When I try to change the resolution, game changes to the new resolution but leaves a black screen up. After about 15 seconds it reverts back to old resolution and again there is a black screen for about 30 seconds. I'm guessing there is somekind of a confirmation message that you've to hit within 15 seconds or it changes settings back.

And when I enter game, it looks like the resolution would be 320*240 scaled to 640*480, here's a link for a screenshot: http://www.students.tut.fi/~sarasvip/webup/ut3.jpg

Specs:
Pentium 4 3.0GHz
Ati Radeon hd2600 xt 256MB
2GB DDR2

[YODA[ION]]

Okay I have more than enough logs on the Kernel32.dll crash, thanks guys. We're looking into it. Can you try this potential workaround:

If you are an administrator, Open: Program Files\Unreal Tournament 3 Demo\UTGame\Config\UTEngine.ini
Otherwise open: My Documents\My Games\Unreal Tournament 3 Demo\UTGame\Config\UTEngine.ini

Change the line
bInitializeShadersOnDemand=False
to
bInitializeShadersOnDemand=True

Edit:*RESTART BEFORE TRYING TO RUN THE DEMO AGAIN*

Does it still crash?

Thanks this worked for me too!! =)

Operating System: Winxp Pro SP2
Video Card: Asus 7950GT 512mb
Video Driver Version: 6.14.11.6218 modded ngo drivers [116.218]
Display Resolution:1280*1024
Processor :AMD 3700+ Overclocked to 4000+ speeds
Memory :OCZ 2GB DDR 400 dual channel