Anyone have an issue with certaint clients crashing?

We have 2 people it crashes, and I cant find a common denominator. One has an ATI card, the other Nvidia, one has antitcc installed locally the other doesn't. The crash isn't showing up in the local logs. What else should I ask them?

We have 2 people it crashes, and I cant find a common denominator. One has an ATI card, the other Nvidia, one has antitcc installed locally the other doesn't. The crash isn't showing up in the local logs. What else should I ask them?

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