Maya and Smoothing edges

[Kantham]

I'm using a .OBJ exporter from Sketchup to import my models in Maya.
There seems to be a serious issue with the way smoothing edge works on this model.

This is the result I get when first importing the model inside Maya:


This is the result I get when pressing the SOFT smoothing edge:


Once this operation is done, even after pressing HARD edge nothing happens.
If I leave it as it is (when it looks fine) I still get lighting results similar to second pic when imported in UE3.. no one wants that.

Anyone knows a solution to this problem? I'm pretty **** confident it's a problem generated by the exporter.
Thanks.

[WOBBLER]

Maybe the normals are locked, have you tried unlocking them, conform, and set to face before smoothing? If all else fails link the obj and I will check it out.

[sileter]

looking at the edges you need to split some of the faces so that each has a max of 4 edges, do this and it should fix your problem

[jak_carver]

select your mesh:

- activate the Polygons menu set

- select your mesh

- Normals>Unlock Normals

- perform whatever smoothing operations to your normals you wish

[DrJonas]

Holy n-gons batman. From what it looks like you need to cleanup the model so that you've only got 3 or 4 sided polys, otherwise lighting is gonna go crazy.

[BmB23]

Yeah the errors all look like triangulation errors. UDK is going to triangulate it no matter what, so you may as well control how that happens.