Results 1 to 5 of 5
  1. #1

    Default bought digital download from ign pc store and can't retrieve it

    First time here. I bought Bulletstorm from pcstore.ign.com at the end of March in 2011. They provided the d/l link and key by email. It worked fine and recently had to replace my hard drive in my comp. When I tried the link in the email to re-download it, it comes back dead. I can't find any reference for the store website even after a google search. I still have the key and was wondering if there's a way to retrieve the game.

    I was able to copy the Bulletstorm folder from my old hard drive, but there's no setup file. There is something along the lines of ...pc-store... as an application, but that doesn't install it. I'm not at the computer until later today so I can access the folder if helpful.

    Apparently, it was Direct2drive through IGN, but has since been bought by Gamefly.


    Any suggestions?

  2. #2
    Player Experience Specialist
    Join Date
    May 2002
    Location
    Location Location
    Posts
    18,613
    Gamer IDs

    Gamertag: Fl4k

    Default

    Hi there boneless, please send me a PM about this so we can troubleshoot.
    Player Experience Specialist
    Stacey Conley
    Epic Games, Inc.

  3. #3

    Default

    Quote Originally Posted by Flak View Post
    Hi there boneless, please send me a PM about this so we can troubleshoot.
    Thanks, pm sent.

  4. #4
    The Sacrifice
    Join Date
    Aug 2008
    Location
    New York
    Posts
    192

    Default

    You can transfer your D2D account over to gamefly. I had to do the same thing but did it before they switched over for good and they povided links on how to do so. Not sure how it is to be done now.

  5. #5

    Default

    Quote Originally Posted by Flak View Post
    Hi there boneless, please send me a PM about this so we can troubleshoot.
    I just wanted to say thanks to Flak for helping me out with my problem. I really liked Bulletstorm(except GFWL DRM) and am happy I can play through it again. The scenery was amazing and dialogue was humorous albeit not a family game. I am now a forever Epic fan and will make it known how well I was taken care of. Thanks Flak!


 

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Copyright ©2009-2011 Epic Games, Inc. All Rights Reserved.
Digital Point modules: Sphinx-based search vBulletin skin by CompletevB.com.