UDK crashes whenever I try to open "Cool Ambient sounds" package in content browser

[Dark_Cron]

Hi there I seem to have a problem whenever I try to open the UDK Cool Ambient Sounds package in the content browser. Every other package works (I only have those that come by default with the installation). Also whenever I try to open "All assets" in the content browser it crashes too...

The strange thing is that it worked a week ago, I tried reinstalling the application and I even have got the new version now (July 2012). No succes, I have no idea why it won't work... I already searched google but I can't seem to find anyone with the same problem.

Any suggestion / solution (even better) would be usefull.

Thank you for reading.

Log of the fatal error:

Log: Log file open, 08/08/12 18:08:59
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
DevConfig: GConfig::Find has loaded file: ..\..\Engine\Config\ConsoleVariables.ini
Init: Version: 10246
Init: Epic Internal: 0
Init: Compiled (32-bit): Jul 27 2012 15:48:20
Init: Changelist: 1340247
Init: Command line: editor
Init: Base directory: E:\UDK\UDK-2012-07\Binaries\Win32\
[0000.28] Init: Computer: BERND-PC
[0000.28] Init: User: Bernd
[0000.28] Init: CPU Page size=4096, Processors=2
[0000.28] Init: High frequency timer resolution =14.318180 MHz
[0000.28] Init: Memory total: Physical=3.0GB (3GB approx) Pagefile=10.7GB Virtual=2.0GB
[0000.28] Log: Steam Client API Disabled!
[0000.31] Init: WinSock: I am Bernd-PC (192.168.1.19:0)
[0000.31] Init: Presizing for 0 objects not considered by GC, pre-allocating 0 bytes.
[0000.31] Init: Object subsystem initialized
[0000.35] Log: SystemSettings based on: SystemSettings
[0000.39] Log: Shader platform (RHI): PC-D3D-SM3
[0001.59] Log: PhysX GPU Support: DISABLED
[0001.60] Init: Initializing FaceFX...
[0001.60] Init: FaceFX 1.7.4 initialized.
[0005.73] Init: Finished loading startup packages in 3.80 seconds
[0005.74] Log: 81167 objects as part of root set at end of initial load.
[0005.74] Log: 0 out of 0 bytes used by permanent object pool.
[0007.87] Log: Supported Consoles:
[0007.87] Log: IPhone
[0007.87] Log: Mac
[0007.87] Log: PC
[0007.87] Log: Initializing Engine...
[0008.03] Log: Encountered missing default brush - spawning new one
[0008.03] Init: UEngine initialized
[0008.03] Log: Primary PhysX scene will be in software.
[0008.03] Log: Creating Primary PhysX Scene.
[0008.05] Init: Transaction tracking system initialized
[0008.12] Log: Can't find edit package 'OnlineSubsystemGameSpy'
[0008.12] Log: Can't find edit package 'OnlineSubsystemLive'
[0009.16] Init: XAudio2 using 'Speakers (Conexant High Definition SmartAudio 221)' : 2 channels at 44.1 kHz using 16 bits per sample (channel mask 0x3)
[0009.24] Init: XAudio2Device initialized.
[0009.33] Init: Client initialized
[0009.33] Init: Editor engine initialized
[0009.50] Log: Initializing Engine Completed
[0009.50] Log: >>>>>>>>>>>>>> Initial startup: 9.50s <<<<<<<<<<<<<<<
[0009.65] Cmd: MODE MAPEXT=udk
[0010.04] SourceControl: Source Control disabled in UDKEditorUserSettings.ini. [SourceControl] has Disabled=True
[0014.16] Cmd: MAP LOAD FILE="..\..\Engine\Content\Maps\Templates\Template _MidDay.umap" TEMPLATE=0
[0014.37] Log: Encountered missing default brush - spawning new one
[0014.69] Log: New File, Existing Package (Package Untitled_2, Package template_midday)
[0014.81] Log: -- Checking Building LODs
[0014.83] Log: Primary PhysX scene will be in software.
[0014.83] Log: Creating Primary PhysX Scene.
[0014.84] Log: Finished looking for orphan Actors (0.010 secs)
[0014.84] Cmd: MAP CHECKDEP DONTCLEARMESSAGES DONTDOSLOWREFCHECK
[0014.85] Log: TIMER ALL OF INIT : [13.233526]
[0048.30] Log: === Critical error: ===
Fatal error!

System.NullReferenceException error in UnrealEdCSharp:

Object reference not set to an instance of an object.

at UnrealEdCSharp.ContentBrowser.ThumbnailCache.GetFo rmattedSharedThumbnailText(String Text, String FontName, Double DesiredFontSize, Int32 BitmapWidth, Int32 BitmapHeight)
at UnrealEdCSharp.ContentBrowser.ThumbnailCache.Creat eThumbnailForAssetType(String TypeString, Boolean bIsArchetype, Color ThumbColor)
at UnrealEdCSharp.ContentBrowser.ThumbnailCache.GetTh umbnailForType(String TypeString, Boolean bIsArchetype, Color ThumbColor)
at ContentBrowser.AssetVisual.UpdateThumbnail(Int32 PreferredSize, Boolean IsAnimating)
at ContentBrowser.AssetVisual.BindToAsset(AssetItem InAssetItem)
at ContentBrowser.AssetCanvas.CreateAssetVisual(Asset Item CurAssetItem)
at ContentBrowser.AssetCanvas.RefreshAssetCanvas()
at ContentBrowser.AssetCanvas.AssetCanvasScrollViewer _ScrollChanged(Object sender, ScrollChangedEventArgs e)
at System.Windows.Controls.ScrollChangedEventArgs.Inv okeEventHandler(Delegate genericHandler, Object genericTarget)
at System.Windows.RoutedEventArgs.InvokeHandler(Deleg ate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandle r(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Objec t source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(Dependency Object sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseEvent(RoutedEventArg s e)
at System.Windows.Controls.ScrollViewer.OnScrollChang ed(ScrollChangedEventArgs e)
at System.Windows.Controls.ScrollViewer.OnLayoutUpdat ed(Object sender, EventArgs e)
at System.Windows.ContextLayoutManager.fireLayoutUpda teEvent()
at System.Windows.ContextLayoutManager.UpdateLayout()
at System.Windows.ContextLayoutManager.UpdateLayoutCa llback(Object arg)
at System.Windows.Media.MediaContext.InvokeOnRenderCa llback.DoWork()
at System.Windows.Media.MediaContext.FireInvokeOnRend erCallbacks()
at System.Windows.Media.MediaContext.RenderMessageHan dlerCore(Object resizedCompositionTarget)
at System.Windows.Media.MediaContext.RenderMessageHan dler(Object resizedCompositionTarget)
at System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
at MS.Internal.Threading.ExceptionFilterHelper.TryCat chWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.Invok eImpl()
at System.Windows.Threading.DispatcherOperation.Invok eInSecurityContext(Object state)
at System.Threading.ExecutionContext.runTryCode(Objec t userData)
at System.Runtime.CompilerServices.RuntimeHelpers.Exe cuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(Exec utionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionCon text executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionCon text executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invok e()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(In tPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation( Object o)
at System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
at MS.Internal.Threading.ExceptionFilterHelper.TryCat chWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(Dis patcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at GuardedMainWrapper(Char* , HINSTANCE__* , HINSTANCE__* , Int32 )
at ManagedGuardedMain(Char* CmdLine, HINSTANCE__* hInInstance, HINSTANCE__* hPrevInstance, Int32 nCmdShow)Address = 0x5d71166 (filename not found)
Address = 0x5d70483 (filename not found)
Address = 0x10dbfbd5 (filename not found)
Address = 0x5aec0bf6 (filename not found) [in C:\Windows\assembly\NativeImages_v4.0.30319_32\Pre sentationCore\b460188cf6862491550a006c3660e2e6\Pre sentationCore.ni.dll]
Address = 0x2f3b1068 (filename not found)
Address = 0xcc0008c2 (filename not found)
Address = 0xcccccccc (filename not found)
Address = 0xcccccccc (filename not found)
Address = 0x3d89cccc (filename not found)
Address = 0xe47c000d (filename not found)
Address = 0x5657ffe8 (filename not found)
Address = 0x8b10ec83 (filename not found)
Address = 0x8bfa8bf1 (filename not found)
Address = 0x7d30e8ce (filename not found)
Address = 0xff250000 (filename not found)
Address = 0x83000000 (filename not found)
Address = 0x840f02f8 (filename not found)
Address = 0x78d3aa (filename not found)
Address = 0xbcc681 (filename not found) [in E:\UDK\UDK-2012-07\Binaries\Win32\UDK.exe]
Address = 0xa5a50000 (filename not found)
Address = 0xc483a5a5 (filename not found)
Address = 0xc35f5e10 (filename not found)
Address = 0xcccccccc (filename not found)
Address = 0xcccccccc (filename not found)
Address = 0x3d52cccc (filename not found)
Address = 0xcf80000d (filename not found)
Address = 0x8b56ffe8 (filename not found)
Address = 0x7446f7f1 (filename not found)
Address = 0x2000000 (filename not found) [in E:\UDK\UDK-2012-07\Binaries\Win32\UDK.exe]
Address = 0xc0330475 (filename not found)
Address = 0xd8bc35e (filename not found)
Address = 0x5ad213f8 (filename not found) [in C:\Windows\assembly\NativeImages_v4.0.30319_32\Pre sentationCore\b460188cf6862491550a006c3660e2e6\Pre sentationCore.ni.dll]
Address = 0x30cba (filename not found)
Address = 0x91d8e800 (filename not found)
Address = 0x888bfffa (filename not found)
Address = 0x888bfffa (filename not found)

[reinrag]

I reckon this is due to having low specs, it cannot load a big package it seems like there is a "thread exception" in this log, can you list your pc specs ? are you able to reproduce this with March 2012 ?

[Dark_Cron]

I reckon this is due to having low specs, it cannot load a big package it seems like there is a "thread exception" in this log, can you list your pc specs ? are you able to reproduce this with March 2012 ?

allright, but the weird thing is it worked perfectly worked like 2-4 days ago

------------------
System Information
------------------
Time of this report: 8/8/2012, 20:29:30
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120402-0336)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: TOSHIBA
System Model: Satellite P300
BIOS: PhoenixBIOS 4.0 Release 6.1
Processor: Intel(R) Core(TM)2 Duo CPU T8100 @ 2.10GHz (2 CPUs), ~2.1GHz
Memory: 3070MB RAM (==> I know this is somewhat low but it worked before)
Page File: 1449MB used, 9529MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

---------------
Display Devices
---------------
Card name: ATI Mobility Radeon HD 3650
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x9591)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9591&SUBSYS_FF501179&REV_00
Display Memory: 1530 MB
Dedicated Memory: 251 MB
Shared Memory: 1279 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)


if it's due to my lack of ram, could you tell me were these assets are located so I could delete them manually... I don't need them anyway for what I was doing...

I will try reproducing it with march 2012 later, I'm searching off the internet first a little bit more
Ty for the fast response

[reinrag]

Are they stock assets the ones that come with UDK ? if they are, deleting would not be a good thing IMO, so you were able to look for Cool Ambient Sounds and use the All Assets feature without a crash 2-4 days ago ? have you updated any drivers since then ?

EDIT: are you running any flash application at the same time i.e. Youtube, Vimeo, something similar, or online shockwave games ?

[Dark_Cron]

Yes I'm using the assets that come standard with UDK and I was able to use these in my levels.
And no, no drivers updated, modified, deleted ect...

And I'm not running any flash applications while trying to acces these assets.

PS I searched around a little bit in my contentbrowser and I can load any asset available exept sounds and cue's for some reason...
I'll install UDK march 2012 now

[Fi5h1fishy]

I know, i tried to load this package earlier on, and a week ago i also had a map that i couldnt load, i think that the main problem is due to the low spec of your computer, like me, as my computer isnt the best for CPU, meaning that it is likely to crash if you have not got a very good computer. From the Specs that you have shown, Its not too bad but i think that it could be a problem, Im going to be buying a new graphics card and a CPU, to make it work, and that should solve the problem!

[reinrag]

Have you installed your sound card's driver ? check device manager to see if it is working properly,

[Dark_Cron]

sound card drivers still working properly (checked that before making this thread)

atm installing udk march 2012 after a complete uninstallation (including user made files) of udk July 2012... if this doesn't work well let's just say I'll get a new computer eventually...

Ty for the fast responses guys (and for the sugestions)

[Dark_Cron]

Just downloaded latest version udk still no succes, BUT in the content browser I changed the view to list view and now my udk doesn't seem to crash, why is this? Is this related to any known bugs? I searched the forum a bit but wasn't able to find any explanation.