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  1. #1

    Angry July 2012 UDK crash.

    udk has been randomly crashing after i installed July's UDK. the main time that i can recreate the crash is when i open something new, ie. new animset, or material editor. this is what came out of the log.

    Code:
    [0055.81] Log: Primary PhysX scene will be in software.
    [0055.81] Log: Creating Primary PhysX Scene.
    [0055.88] Log: UpdatePreviewMesh: 0, None
    [0055.88] Log: UpdatePreviewAnimSet: 0
    [0055.88] Log: Refreshing currently selected anim sequence
    [0067.89] Log: Refreshing currently selected anim sequence
    [0072.10] Critical: appError called: Rendering thread exception:
    Fatal error!
    
    Address = 0xb3902ac  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xb37ca6a  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xb383ba2  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xb2eeccb  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xb1d327c  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xb1d7dc2  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xb1e9857  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xb1df4f6  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xf7fcd889 (filename not found) [in C:\Windows\system32\nvumdshimx.dll]
    Address = 0xf7fc6790 (filename not found) [in C:\Windows\system32\nvumdshimx.dll]
    Address = 0xf7fc5f0c (filename not found) [in C:\Windows\system32\nvumdshimx.dll]
    Address = 0xf97662d6 (filename not found) [in C:\Windows\system32\d3d9.dll]
    Address = 0xf96bbdc9 (filename not found) [in C:\Windows\system32\d3d9.dll]
    Address = 0xf96808b4 (filename not found) [in C:\Windows\system32\d3d9.dll]
    Address = 0xf96a449c (filename not found) [in C:\Windows\system32\d3d9.dll]
    Address = 0xf96a43e1 (filename not found) [in C:\Windows\system32\d3d9.dll]
    Address = 0x40b55724 (filename not found) [in C:\UDK\UDK-2012-07\Binaries\Win64\UDK.exe]
    Address = 0x3fa76342 (filename not found) [in C:\UDK\UDK-2012-07\Binaries\Win64\UDK.exe]
    Address = 0x3fa91640 (filename not found) [in C:\UDK\UDK-2012-07\Binaries\Win64\UDK.exe]
    Address = 0x3fa91743 (filename not found) [in C:\UDK\UDK-2012-07\Binaries\Win64\UDK.exe]
    Address = 0x3f95229c (filename not found) [in C:\UDK\UDK-2012-07\Binaries\Win64\UDK.exe]
    Address = 0x3f952509 (filename not found) [in C:\UDK\UDK-2012-07\Binaries\Win64\UDK.exe]
    Address = 0x3f76dc30 (filename not found) [in C:\UDK\UDK-2012-07\Binaries\Win64\UDK.exe]
    Address = 0x7751652d (filename not found) [in C:\Windows\system32\KERNEL32.dll]
    Address = 0x7764c521 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]
    Address = 0x7764c521 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]
    
    [0072.10] Critical: Windows GetLastError: The operation completed successfully. (0)
    [0072.20] Log: === Critical error: ===
    Rendering thread exception:
    Fatal error!
    
    Address = 0xb3902ac  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xb37ca6a  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xb383ba2  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xb2eeccb  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xb1d327c  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xb1d7dc2  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xb1e9857  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xb1df4f6  (filename not found) [in C:\Windows\system32\igdumd64.dll]
    Address = 0xf7fcd889 (filename not found) [in C:\Windows\system32\nvumdshimx.dll]
    Address = 0xf7fc6790 (filename not found) [in C:\Windows\system32\nvumdshimx.dll]
    Address = 0xf7fc5f0c (filename not found) [in C:\Windows\system32\nvumdshimx.dll]
    Address = 0xf97662d6 (filename not found) [in C:\Windows\system32\d3d9.dll]
    Address = 0xf96bbdc9 (filename not found) [in C:\Windows\system32\d3d9.dll]
    Address = 0xf96808b4 (filename not found) [in C:\Windows\system32\d3d9.dll]
    Address = 0xf96a449c (filename not found) [in C:\Windows\system32\d3d9.dll]
    Address = 0xf96a43e1 (filename not found) [in C:\Windows\system32\d3d9.dll]
    Address = 0x40b55724 (filename not found) [in C:\UDK\UDK-2012-07\Binaries\Win64\UDK.exe]
    Address = 0x3fa76342 (filename not found) [in C:\UDK\UDK-2012-07\Binaries\Win64\UDK.exe]
    Address = 0x3fa91640 (filename not found) [in C:\UDK\UDK-2012-07\Binaries\Win64\UDK.exe]
    Address = 0x3fa91743 (filename not found) [in C:\UDK\UDK-2012-07\Binaries\Win64\UDK.exe]
    Address = 0x3f95229c (filename not found) [in C:\UDK\UDK-2012-07\Binaries\Win64\UDK.exe]
    Address = 0x3f952509 (filename not found) [in C:\UDK\UDK-2012-07\Binaries\Win64\UDK.exe]
    Address = 0x3f76dc30 (filename not found) [in C:\UDK\UDK-2012-07\Binaries\Win64\UDK.exe]
    Address = 0x7751652d (filename not found) [in C:\Windows\system32\KERNEL32.dll]
    Address = 0x7764c521 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]
    Address = 0x7764c521 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]
    i looked for some of the files and they are present. i dont understand why UDK would have a problem finding them though.

    anyone else have this problem?

  2. #2
    Redeemer
    Join Date
    Jul 2011
    Location
    London, UK
    Posts
    1,749

    Default

    What are your pc specs ? do you use UDK while using any other process, flash related, i.e youtube, vimeo or any flash video games, i get a rendering thread exception when i do this on a low end pc,

  3. #3

    Default

    I have a core i5 processor
    My graphics card is a gt 540m
    And I have 6gb of ram

    This log happened when nothing else was up except udk.

  4. #4

    Default

    I wonder if it is because of the optimus drivers.

    I tried udk with a desktop with a 9500 inside and it worked fine

  5. #5
    Redeemer
    Join Date
    Jul 2011
    Location
    London, UK
    Posts
    1,749

    Default

    many people here use laptops for UDK, if you think that it could be related to optimus you could try to safely uninstall it and see if UDK works, if it does then it must be related to this,

  6. #6

    Default

    i went back to may 2012 and it works. i redownloaded july to see if it was a corrupt download. ill post the results in a sec. thanks for the help so far

  7. #7

    Default

    its working better now, but each time i do something new, it crashes at least once. same error. i tried to play in editor, crashes then works fine. the last crash was when i right clicked on a sound cue. it crashed, but now its working again. this is weird and simultaneously frustrating

  8. #8
    Redeemer
    Join Date
    Jul 2011
    Location
    London, UK
    Posts
    1,749

    Default

    That is GPU related IMO, have you tried to uninstall that optimus driver ? make sure you can safely reinstall it should you ever need it, and make sure that you correctly uninstall it,

  9. #9

    Default

    It was a GPU issue. I installed the latest beta drivers and they did not agree with UDK. i install the stable drivers and both the dx9 and dx11 renderers work perfectly.

  10. #10
    Redeemer
    Join Date
    Jul 2011
    Location
    London, UK
    Posts
    1,749

    Default

    Glad to hear that you got it solved,


 

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