UDK crash running game exe

[bauervision]

So i have 4 computers all running the May 2012 build of UDK, all 4 computers have the same specs, all 4 install UDK fine.
3 can run the game, one crashes everytime.

Built with UDK has stopped working.

Re installed already, completely copied directory from one of the working comps, overwrote the crashing machine's UDK directory.

Actually runs for about 1 frame, before crashing again.

Any thoughts?

Would a second re-install really matter?

Thanks in advance

[reinrag]

Post a launch log, and also post your pc specs,

[bauervision]

thats the thing, it never posts a log, Launch.log is blank every time

Specs are fine, trust me. Like I said it runs perfectly on the other 3 machines and they are all identical. These machines are not even a year old.

[reinrag]

Weird ... i have noticed several issue and most of them have a blank log it seems like having a blank log is also part of the issue, as normally a log outputs everything, could you try to delete all of the logs and launch UDK then make it crash and see if it is still blank ? thanks, also are the driver version of the GPU all the same ? i mean you have 4 pc's but they do they all have the same GPU driver version ?

[bauervision]

i deleted them all before, and same thing.

I did manged to get the .dmp file...

exception code 0xC00000005
The thread tried to read from or write to a virtual address for which it does not have the appropriate access.

good question about the driver version, I'll go check now

[bauervision]

gphx drivers are all the same

[reinrag]

What is a gphx ? what i meant was are the drivers of the graphic card all the same version, for example if your 4 pc's use nvidia's graphic card, do they all have for instance version 301.42 ?
Are you on an administrator session on your pc ? also how does UDK close do you have to kill the process yourself ? what happens ?

[bauervision]

yes they are all running the same driver.

I updated the machine that crashes and it still crashes.

I'm admin.

When it crashes it says Built with UDK has stopped working.

It dumps in a blank Launch.log file.

sometimes I can just close the window, others I have to kill it myself.

[reinrag]

Alright, is it a clean install ? or have you modified any setting ? does the editor crash or the game ?

[bauervision]

clean install.

haven't modified a thing.

Editor runs fine.

[bauervision]

Fixing to wipe another machine ans reinstall OS to see if we can get this running in the mean time. Appreciate your help. Would love to find a solution

[reinrag]

Alright, so the UDKGame crashes, right ? not the editor ? can you reproduce this with a previous build, for instance March 2012 ?

[bauervision]

Yes, only the game crashes, not the editor

I'll try March now

[TKBS]

wtf; so weird.

- Mine does not work either; i re-installed the latest and i get this 'Blank log's' and no UDKGame .exe; but editor runs fine.
really strange

edit;
march is ok ..

[bauervision]

thanks TKBS, if March works, that really doesn't help me, I do not have the time to reimport all my packages and rebuild these levels.

Glad I'm not alone with this crazy error.

[bauervision]

so....march crashes too

[reinrag]

Weird ... i just tried on my machine here and i cannot reproduce this, are you using DX9 ?
PS: i have tried to reproduce this on a low-end pc,
EDIT: if you click on UDKGame are you able to click on Instant action or something like that or it crashes before it loads ?

[bauervision]

I have 4 machines I'm testing this on, and it only does it on this one.

I can't get it to do anything. It loads the initial screen loading the UDK, and as soon as the next window loads, it crashes.

Yes I'm using DX9.

[TKBS]

so i reinstalled/ uninstalled 3 times; and now it is working. that is really strange how it was crashing at loading.
- now everything works again; udklift, 64 bit and 32 bit exe all work.

@ bauervision; try cleaning up any reg to udk; then keep uninstalling and installing until it works.
weird stuff

also note i do not think upk's are backwards compatible; so youll have to get it working or try a new release.

[bauervision]

thanks TKBS, I'll try reinstalling a couple more times.

Yeah I agree, I need to get it working.

Any word on if they are going to do a new release?

[reinrag]

@bauervision
nope not yet there is nothing about a new release, nothing that i have heard off,
TKBS is right upk's are not backwards compatible, try to reinstall it again and see if it works hopefully it should,
thanks for helping TKBS,

[bauervision]

4 times, no luck.

[bauervision]

8 times, still no go.

[bauervision]

replaced graphics card, memory and re-installed a few more times, still nothing.

I guess this is a dead end.

[reinrag]

Have you got an antivirus that is capable of checking for error in your registry ? as in Norton 360 ? you may have this problem because of a registry error ... i don't think this is a dead end it will take time but hopefully it will get solved, i hope so ...

[bauervision]

well, it was the fact that the sound card , for whatever reason was disabled.

Works fine now.

Thanks for your help.

[reinrag]

no worries mate, glad to hear that you got it solved,