Game crashes when loading a bink video.

[PSI_Nightshade]

We have a bink video playing once we finish the game. When we were testing it on our test computers with the package version (with an installer made by UnrealFrontEnd), it was loading no problem. However, when we tried on different computers, the game would crash. Here is what the log says:

An FRenderResource was deleted without being released first!

System.Runtime.InteropServices.SEHException error in UDK:

Un composant externe a levé une exception.

à GuardedMainWrapper(Char* , HINSTANCE__* , HINSTANCE__* , Int32 )
à ManagedGuardedMain(Char* CmdLine, HINSTANCE__* hInInstance, HINSTANCE__* hPrevInstance, Int32 nCmdShow)

I am still at a loss on how the video only crashes on certain computers. Is this a dependency issue?

Thanks.

[TroyMcClure]

What build of UDK are you using?

[JD_ThatGuy]

Hello!

I was working on the same project. We were using the latest build available to us at the beginning of May, I think this was the March build but I'm not 100% sure. However, the crash replicated itself on the May build as well.

I don't have UDK on this machine, but the kismet looks like this: InterpActor with a touch event, with its output connected to a 'Control Game Movie' node and a 'Toggle Cinematic Mode' node. When the movie has 'Completed', it uses 'Console Command' to open a new map. However, it crashes immediately upon playing the movie. Can't really Kismet debug this because the movie only loads when you Play on PC/Cook and play the game.

The crash does not happen every time, but it seems that computer performance indirectly affects the issue. Testing on a pretty strong machine (Windows 64-bit, 8 core i7, 4gb vram, 12gb ram) it crashed around 1 out of ~7 times. It crashes more consistently on less powerful machines. However, profiling it did not demonstrate any spikes in resource usage, it was relatively flatlined upon loading the video.

Removing the 'Toggle Cinematic Mode' node seemed to make it crash less, but I don't know if that was just a placebo effect, lol. The .bik video itself is around 400mb in size. One thing that has just crossed my mind, but I did not get to check, was if the touch trigger amount was set to 0 by accident, perhaps causing the issue.

Hope this helps!