All medals and rank erased. Please help!

[SageGreenScarab]

After entering match making (We all stranded now) my xbox seemed to freeze and when I restarted all of my gears of war3 stats were reset. I have all the dlc, and campaign saves still on my harddrive. I was a red 99 with 32 onix medals and have spent too much time on gears to start over. I have signed in 3 times and it still says I am level 1. I would really like my stats back or at least figure out what happened

[DizzyRules]

Sounds like a reset. If you have a backup you can get your stuff back. If you do not have a backup, then you've probably lost it all. Check my signature for the link to the backup thread.Sorry it happened bud, bummer.

[SageGreenScarab]

Well I dont have a backup so I guess I am done. I have played gears since the first one and gotten both the other seriouslys. Its pretty lame this happened and I cant get the third

[TAO Devil]

Well I dont have a backup so I guess I am done. I have played gears since the first one and gotten both the other seriouslys. Its pretty lame this happened and I cant get the third

You obviously still can get the third. It will just require some grinding to get back to where you were.

[itsbenniblack]

when YOUR GAME FREEZES DOnt Cut OFF YOUR XBOX just open the tray and reclose it and your good

[TwoMINIFamily]

The first thing you should do is check the size of your player data file that is stored on your hard drive ( if that is what you use for your storage device). If the file is less than either 64kb ( if you agent re-upped yet) or 68kb if you have re-upped then you need to delete it before starting gears back up. You then need to start gears up, play 1 match of something and your info will be restored from the server and you will be right back where you were. This only applies if you haven't already started gears and your server version of your player data has been overwritten by the corrupt one on your storage device.

[Gnashes]

The first thing you should do is check the size of your player data file that is stored on your hard drive ( if that is what you use for your storage device). If the file is less than either 64kb ( if you agent re-upped yet) or 68kb if you have re-upped then you need to delete it before starting gears back up. You then need to start gears up, play 1 match of something and your info will be restored from the server and you will be right back where you were. This only applies if you haven't already started gears and your server version of your player data has been overwritten by the corrupt one on your storage device.

http://forums.epicgames.com/threads/905566

^ Step by step instructions on how to prevent resets in the event of a freeze.

[CanadianGnasher]

I wish the reset thread was stickied...Seeing posts like this makes me sad.

[SageGreenScarab]

I dont think that will work because if I look up my stats on the gears webpage, it just has me at level 1 for everything. Will what you said still work about playing 1 game and the sever overridding the data? I havent played a game since my stuff reset

[TwoMINIFamily]

I dont think that will work because if I look up my stats on the gears webpage, it just has me at level 1 for everything. Will what you said still work about playing 1 game and the sever overridding the data? I havent played a game since my stuff reset

I can't say for sure since you have started up gears with a corrupt player data file. I just know that regardless of whether I exited gears properly or via a freeze I check my player data file before I ever launch gears to make sure.

Check out the thread that Gnashes indicated in a few posts above this and see what happens. I only know that I followed that info before ever starting gears after I froze and I lost nothing. I actually was credited with the kills, money, xp, etc... From the horde run I was in.

I highly recommend that whatever route you take that you always check the player data file before starting gears in the future. Can sure save a lot if frustration.

[D4u2s0t]

when YOUR GAME FREEZES DOnt Cut OFF YOUR XBOX just open the tray and reclose it and your good

This doesn't always work, many freezes require the scary power down, sometimes ejecting the disc will not dashboard you.

Please also take a quick second and post in this thread, vote in the poll, and I posted all of the appropriate links so that we can keep all the info together. These few seconds can help greatly, thank you.

http://forums.epicgames.com/threads/...-Any-game-mode

[SageGreenScarab]

Well I deleted my player data and it still says I'm a level 1 so I think Ill just try to play a game and see if it syncs. If not, oh well. I'm pretty much done with Epic games anyway. After gears 2 rank problems and now this, I am not planning on giving Epic any more of my business if this is all I can expect. Thanks to everyone for their suggestions and help. We'll just roll the dice and see what happens

[TwoMINIFamily]

If you already started the game with the corrupted player data file in place then chances are that the server version has already been overwritten. Sorry for your loss and yes it sucks that there isn't something that can be done to minimize this from happening as often as it is happening.

[Clone Recon]

You obviously still can get the third. It will just require some grinding to get back to where you were.

just so it can happen again.... I feel really bad dude, i wish i had the powers to give you back your stuff. why do i keep thinking the rank reset is coming for me next...

Edit: whats up with epic anyway. the game has been out for like what 8 months now and they still have not fixed this problem. with all the money and tech they have??? either they like seeing us lose our ranks or thy are very lazy.

[iAWX]

just so it can happen again.... I feel really bad dude, i wish i had the powers to give you back your stuff. why do i keep thinking the rank reset is coming for me next...

Edit: whats up with epic anyway. the game has been out for like what 8 months now and they still have not fixed this problem. with all the money and tech they have??? either they like seeing us lose our ranks or thy are very lazy.

It's good to know that I'm not the only one who thinks this.

Oh, and this problem has been happening since Gears 2, so this problem has flourished for over three years. Go figure ...

[Detro PS]

This happened to me a few weeks back, I was rank 94! soooo close to the 100 mark

Also had 27 war support ribbons so missed out on that achievement! Just a joke really that they would let such a massive glitch happen to so many people and not be able to do anything about it. You would think they could look over your achievements and leaderboard stats or something and at least give you some of the medals back from that.

I really like gears, so will keep playing it for the banter, but will not bother trying to go for the medals anymore. Feels a waste of my time!

[GoW 3 Killa]

There is no help now unless you have backed up your data before. Otherwise it's all gone

[LambentHammerburst]

Losing more customers and a boycott?
So why is it GoW3 has the highest numbers of players still playing after 6mths when compared to Gears 1 or 2?

[mugen 828]

You obviously still can get the third. It will just require some grinding to get back to where you were.

Despite that being the truth, the situation shouldn't have came about in the first place. No one wants to re-do everything they have already done.

[TAO Devil]

Despite that being the truth, the situation shouldn't have came about in the first place. No one wants to re-do everything they have already done.

happens in every game. Not a big deal honestly. It's game stats. It's not like his computer crashed.

[LambentHammerburst]

Despite that being the truth, the situation shouldn't have came about in the first place. No one wants to re-do everything they have already done.

Nothing can really be done to prevent this.
Every game is prone to data corruption. I can provide a long list of games which get them.
Data is prone to corruption. Always has been.

[iAWX]

Nothing can really be done to prevent this.
Every game is prone to data corruption. I can provide a long list of games which get them.
Data is prone to corruption. Always has been.

Sure, all data is prone to corruption. That's a basic fundamental of the digital age.

However, I don't know of any games that clean swipe ALL of your player data if your Xbox freezes or if your Internet fails.

Yes, I know what I'm talking about. I've had plenty of freezes on Halo 3, Halo Reach, Call of Duty 4, Modern Warfare 2, and Left 4 Dead (among many others that I can't recall of right now), and when I re-booted those games after a freeze, I only lost player data that I accumulated that particular day or that particular match that I was forced to leave from.

If this isn't just an Epic problem, that why has Microsoft repeatedly stated that this is problem unique to Epic? I contacted Microsoft about this issue, and official Xbox representatives too (1-800-4MY-XBOX and the Microsoft Customer Advocacy Team), don't understand why this is a problem only for Gears.

Epic knows that this particular player data reset issue is unique to Gears 2 and 3. If it happens to other games, then why hasn't it made such publicity for other titles? All games have corruption problems, that I can attest to. However, NO OTHER TITLE has corruption to this degree, and people need to know and accept that.

Gears's programming is different and faulty. You shouldn't lose ALL of your player data when you experience some sort of freeze. That's just impractical, and Epic knows this. That's why they're trying to fix it. I don't hear Bungie, Infinity Ward, BioWare, Valve, Ubisoft, etc. (again, among many others) that are trying to resolve this same issue.

[TAO Devil]

Sure, all data is prone to corruption. That's a basic fundamental of the digital age.

However, I don't know of any games that clean swipe ALL of your player data if your Xbox freezes or if your Internet fails.

Yes, I know what I'm talking about. I've had plenty of freezes on Halo 3, Halo Reach, Call of Duty 4, Modern Warfare 2, and Left 4 Dead (among many others that I can't recall of right now), and when I re-booted those games after a freeze, I only lost player data that I accumulated that particular day or that particular match that I was forced to leave from.

If this isn't just an Epic problem, that why has Microsoft repeatedly stated that this is problem unique to Epic? I contacted Microsoft about this issue, and official Xbox representatives too (1-800-4MY-XBOX and the Microsoft Customer Advocacy Team), don't understand why this is a problem only for Gears.

Epic knows that this particular player data reset issue is unique to Gears 2 and 3. If it happens to other games, then why hasn't it made such publicity for other titles? All games have corruption problems, that I can attest to. However, NO OTHER TITLE has corruption to this degree, and people need to know and accept that.

Gears's programming is different and faulty. You shouldn't lose ALL of your player data when you experience some sort of freeze. That's just impractical, and Epic knows this. That's why they're trying to fix it. I don't hear Bungie, Infinity Ward, BioWare, Valve, Ubisoft, etc. (again, among many others) that are trying to resolve this same issue.

It's not. Go visit the COD and Halo forums. I was reset 7 times on halo and only once on gears.

[iAWX]

It's not. Go visit the COD and Halo forums. I was reset 7 times on halo and only once on gears.

I was active on Bungie's forums for a long time (since Halo 3). I didn't hear of one complaint from somebody that because they experienced an outage that they lost ALL of their player data.

You were probably reset because you were network manipulating on some level.

Bungie has stated numerous times that people were only getting reset in the Halo games because they were network manipulating, even though they may or may not have known it. Network manipulation.

You were reset seven times? I mean, how does that even happen? You must've really loved Halo. If I was reset even once, I would've sold the game.

That's what I'm thinking about doing with all of my Gears titles. Until Epic has resolved this issue for its millions of customers AND apologized for the major inconvenience, I refuse to support them or their products.

[TAO Devil]

I was active on Bungie's forums for a long time (since Halo 3). I didn't hear of one complaint from somebody that because they experienced an outage that they lost ALL of their player data.

You were probably reset because you were network manipulating on some level.

Bungie has stated numerous times that people were only getting reset in the Halo games because they were network manipulating, even though they may or may not have known it. Network manipulation.

You were reset seven times? I mean, how does that even happen? You must've really loved Halo. If I was reset even once, I would've sold the game.

That's what I'm thinking about doing with all of my Gears titles. Until Epic has resolved this issue for its millions of customers AND apologized for the major inconvenience, I refuse to support them or their products.

reset 4 times on Halo 3 and 3 times on Reach. (or vice versa, been a while)

And no it wasn't because of network manipulation. I talked with the development team to make sure I was doing nothing wrong. My data got corrupted, not reset.

[LambentHammerburst]

I was active on Bungie's forums for a long time (since Halo 3). I didn't hear of one complaint from somebody that because they experienced an outage that they lost ALL of their player data.

http://www.bungie.net/Forums/posts.aspx?postID=70958355
http://www.bungie.net/Forums/posts.aspx?postID=69647365

hell actually just search this exactly:
"rank reset" site:www.bungie.net/forums

Over 10 pages of results.

[iAWX]

http://www.bungie.net/Forums/posts.aspx?postID=70958355
http://www.bungie.net/Forums/posts.aspx?postID=69647365

hell actually just search this exactly:
"rank reset" site:www.bungie.net/forums

Over 10 pages of results.

I clicked the first link, and it's some fella talking about how he was reset because he cheated.

Cheated.

He didn't get reset because he experienced an outage.

I've said before that resets should happen to people who violate the rules, not because they experienced an outage that is completely out of their control.

The second link could very well be what Epic is talking about. Bungie could've figured he was network manipulating, but it's not likely.

[Om1NUs]

I wish this would've been fixed by now

[TwoMINIFamily]

You were probably reset because you were network manipulating on some level.


You were reset seven times? I mean, how does that even happen? You must've really loved Halo. If I was reset even once, I would've sold the game.

That's what I'm thinking about doing with all of my Gears titles. Until Epic has resolved this issue for its millions of customers AND apologized for the major inconvenience, I refuse to support them or their products.

Pretty ballsy accusing Tao of doing something against the rules if you ask me. So sell you games and move onto another game that will also have problems. No game is perfect and there will be problems with them all.

[LambentHammerburst]

not because they experienced an outage that is completely out of their control.

Please save a file on your PC the exact moment the power goes out. Guess what happens? Corruption. This has happened to me in the past few months (snow storm, car accident took out a power line). Was saving a PSP file (Jasc Paintshop Pro -- like Photoshop). Power went out mid-save. File corrupted. Thankfully I save things like Picture-1.psp Picutre-2.psp ect -- So I only lost maybe 20 minutes of graphical work. There's been other times it's happened too.
However point stands. If you experience a power outage mid save - it will corrupt. How is it NOT going to? It's rewriting a file and promptly stopped in the middle - obviously your xbox cannot continue writing the incomplete data when it has no power.
A reset caused by a power outage is 100% out of any developers control. It's a forced stop mid-write.
If you never want to get a power outage corruption (in which can corrupt ANY data - even you entire Xbox Live profile) -- get a battery backup powerbar. Issue resolved.

[iAWX]

Please save a file on your PC the exact moment the power goes out. Guess what happens? Corruption. This has happened to me in the past few months (snow storm, car accident took out a power line). Was saving a PSP file (Jasc Paintshop Pro -- like Photoshop). Power went out mid-save. File corrupted. Thankfully I save things like Picture-1.psp Picutre-2.psp ect -- So I only lost maybe 20 minutes of graphical work. There's been other times it's happened too.
However point stands. If you experience a power outage mid save - it will corrupt. How is it NOT going to? It's rewriting a file and promptly stopped in the middle - obviously your xbox cannot continue writing the incomplete data when it has no power.
A reset caused by a power outage is 100% out of any developers control. It's a forced stop mid-write.
If you never want to get a power outage corruption (in which can corrupt ANY data - even you entire Xbox Live profile) -- get a battery backup powerbar. Issue resolved.

I think we're talking about two slightly different things with different contexts, Lambent.

Read my post that briefly details my Halo Reach experience.

Commendations and medals are being used as the same variable.

How come Epic doesn't sticky Gnashes' method that doesn't require a back-up? Is there something faulty in his thread? <--- Serious question.

You and Tao have been the most helpful, actually.

EDIT: My post is listed in the "About Getting Reset" thread.