i click login to facebook for clashmob and nothing happens

**infinityblade1337** · 04-12-2012, 08:55 PM

i click login and nothing happens can somebody help me

**Silversabeast** · 04-12-2012, 09:08 PM

Do you have the fb app?

**infinityblade1337** · 04-12-2012, 09:11 PM

no do I need it?

**Silversabeast** · 04-12-2012, 09:27 PM

I think it automatically launches the fb app when you press login. Try downloading it.

**infinityblade1337** · 04-12-2012, 09:28 PM

ok than you

**infinityblade1337** · 04-12-2012, 09:35 PM

Didn't work

**michaelfields** · 04-13-2012, 12:50 AM

I posted the same topic earlier and got no response. Mine worked then when I re-opened the game again it wouldn't work and locked me out of CM. Sucks that this board is practically dead and it takes forever to get any sort of response. My thread still has no replies. I guess we're both screwed for now.

**=Silver=** · 04-13-2012, 01:24 AM

You are not alone guys

I have the same problem.
I entered CM successfully, took part in some, but then tried to switch to another FB account: deleted IB2 from apps in previous FB account. Since then I can't enter CM whatever I do... Even reinstalled FB

**Ravine** · 04-13-2012, 06:01 AM

oa, seems I am not the one who is having the problem. yeah, click on Login button doesnt bring me to ClashMob at all. 1st time I was brought to FB apps then went back to IB2, cant get into nowhere with that Login button anymore

**Delta438** · 04-13-2012, 07:22 AM

Did you guys try restarting your phone? After I downloaded the update IB2 kept crashing, but after a restart everything worked fine.

**DoomFree** · 04-13-2012, 08:26 AM

click FB do nothing, CM not working here.

**jarra** · 04-13-2012, 12:30 PM

i too am lost in this. i added my wrong face book account and now after i took away permission from infinity blade my facebook button is unresponsive.

**raczilla** · 04-13-2012, 12:37 PM

If you're totally stuck be sure to hit customer support at the bottom of our FAQ page for direct assistance.

http://infinitybladegame.com/faq?utm...=infinityblade

**raczilla** · 04-13-2012, 12:37 PM

If you're totally stuck be sure to hit customer support at the bottom of our FAQ page for direct assistance.

http://infinitybladegame.com/faq?utm...=infinityblade

**DoomFree** · 04-13-2012, 12:42 PM

reinstall IB2 and let it ask for permission from FB once more works, but it sucks especilly when there's risk of losing save game.

**michaelfields** · 04-13-2012, 01:24 PM

Originally Posted by DoomFree

reinstall IB2 and let it ask for permission from FB once more works, but it sucks especilly when there's risk of losing save game.

The risk isn't even worth it. That's not a fix. It needs to be patched and the Facebook things need to be made optional.

**jarra** · 04-13-2012, 02:13 PM

ok ill try that but if i reload my backup after my reload will i just have my same problem? because i have all ready tried a reinstall once.

**=Silver=** · 04-13-2012, 02:21 PM

I'll return to CM either when FB bug will be fixed, or if there will be right player clasterization/hierarchy. But better be both

**jarra** · 04-13-2012, 03:15 PM

yep it was total restall with out loading my back up. that fixed my problem luckly my stuff saved.

**Forreal** · 04-13-2012, 03:31 PM

I login to FB through the CM and then it reopens IB2 and it just crashes and I have to do it over again. Help?

**Erdrick1980** · 04-13-2012, 04:37 PM

I got it to work after rebooting phone.

**SM12** · 04-13-2012, 06:47 PM

Originally Posted by Erdrick1980

I got it to work after rebooting phone.

I rebooted but mine still doesnt work

**Ravine** · 04-14-2012, 01:21 AM

OK, reboot didnt work for me, remove and reinstall FB app didn't work either. I guess my last resort would be remove and reinstall IB2 ... damn...My gems are forging! Dont wanna go through all this

**Aussi3** · 04-15-2012, 05:40 PM

My Facebook button doesn't work anymore either

**Aussi3** · 04-16-2012, 03:27 AM

Is there any actual help for this problem or is it just getting ignored?

**michaelfields** · 04-16-2012, 09:48 AM

Originally Posted by Aussi3

Is there any actual help for this problem or is it just getting ignored?

Ignored as far as I've seen. No response here, on twitter, or anywhere else. Also tried emailing support, nothing.

**raczilla** · 04-16-2012, 11:02 AM

Originally Posted by michaelfields

Ignored as far as I've seen. No response here, on twitter, or anywhere else. Also tried emailing support, nothing.

Support will help you with this. Please let me know if you don't hear back today. Thanks!

**aybirol** · 04-16-2012, 06:48 PM

i have the same problem and i mailed support but i don't know if they can reply me soon, did you have an answer? if you do, please share here.

**Aussi3** · 04-17-2012, 02:23 AM

They didn't reply to me either, Still waiting...

**iiNoxiousHD** · 04-17-2012, 07:12 AM

i think you can login to facebook on pc and type in the name of the app it wants to install onto your account something like Infinity Blad: Clashmob and then install it there i dont know if itll work

**michaelfields** · 04-17-2012, 09:17 AM

Originally Posted by raczilla

Support will help you with this. Please let me know if you don't hear back today. Thanks!

Sorry I just saw this message. But no I never heard anything back. Thanks for the response though.

**raczilla** · 04-17-2012, 09:58 AM

Originally Posted by michaelfields

Sorry I just saw this message. But no I never heard anything back. Thanks for the response though.

Someone from support should reach out to you but we'll give them a nudge. Also want to let you know we have passed this issue to the team and they are taking a look. Thanks!

**clashbug** · 04-20-2012, 11:58 AM

well im also having the same bug that everyone on this top and beying ignored, thats sad.

**clashbug** · 04-20-2012, 12:48 PM

enough with autobot answers we need a solution

**xGEARHEADx** · 04-21-2012, 07:59 PM

I'm having the same problem on two different devices. It has worked fine until today.

**feldwebelbier** · 04-25-2012, 07:30 AM

i have had the same problem, however i find if i load clashmobs and get to the log in screen, then exit (but not close completely) and go to fb and load from there after a couple of seconds it usually works. however it is a pain especially when your trying to sneak in a cm game when on a *** break

**Shard|** · 04-25-2012, 07:44 AM

Originally Posted by feldwebelbier

i have had the same problem, however i find if i load clashmobs and get to the log in screen, then exit (but not close completely) and go to fb and load from there after a couple of seconds it usually works. however it is a pain especially when your trying to sneak in a cm game when on a *** break

I was going to delete IB2, because I was mad as hell, but I just read you post and tryed it. It works for me. Thanks a lot

**Parvin** · 04-25-2012, 04:11 PM

Try this guys

Found a solution.

1. Get your iCloud account to back up Documents & Data ( I still backed up via iTunes just in case)
2. Verify that it is saved via Settings>iCloud>Storage & Backup>Manage Storage
3. Delete IB 2
4. Confirm the prompt
5. Keep Data when asked about leaderboards
6. Reinstall IB 2 via iTunes

**michaelfields** · 04-28-2012, 01:05 AM

Originally Posted by Parvin

Try this guys

Found a solution.

1. Get your iCloud account to back up Documents & Data ( I still backed up via iTunes just in case)
2. Verify that it is saved via Settings>iCloud>Storage & Backup>Manage Storage
3. Delete IB 2
4. Confirm the prompt
5. Keep Data when asked about leaderboards
6. Reinstall IB 2 via iTunes

Awesome, I did this and now my save is gone. Insightful stuff, really. I'm done with this game. Such a letdown.

**Aussi3** · 04-28-2012, 01:56 AM

Originally Posted by raczilla

Someone from support should reach out to you but we'll give them a nudge. Also want to let you know we have passed this issue to the team and they are taking a look. Thanks!

Oh by the way not flaming you or anything but no one from support ever messaged back more then 2 weeks later or something now :/