Hello this topic is actually for my brother. He just got out for the holidays so we were in the process of booting up to play the recent Raam's Shadow campaign. On his system none of the DLC is available yet all is visible via his hard drive. The was no qualms when he downloaded the horde command pack back in the day. The items that fail to show up include the Season Pass, character skins, and the package for all weapon skins. He has tried re-downloading all the material after restarting his system but to no avail and recovered his gamertag multiple times. Any help with resolving this issue will be much appreciated since it is rather ridiculous that he paid for all these items and suddenly no product.