Locked unlocks due to Rank Reset

[rumblebee824]

i got reset when i was rank 100,had 41 oynx medals and 22 gold medals.
if i can mod my stats and medals with a program called horizon then
why cant epic give me my stats and medals back using a similar program.i know they have the tech to see what rank i was before the reset,because they can tell when someone is cheating
so if they are watching peoples gamertags then they should know when people get reset and they should get it back for us or at least let us use a mod program to get our ranks back without getting banned.i mean it looks like im cheating right now, im rank 1 with all the achievements and my stats say i didnt fire a shot.so this is just bull****.and i dont want to hear nobody say you should have
made a backup.the common gamer doesnt know that, and why should we make a backup , this should never happen.as long as epic gets there 60 bucks from everyone they dont care.now they are coming out with a new dlc pack and they want you to reset your own rank and start over, we dont have to epic did it for us.THANKS EPIC YOUR THE BEST.

[G3ARSB3AST]

should of made a backup

[BeardKittens]

I got reset twice, both times I got my Onyx medals into the 50's, now I'm a level 12 with a glitch MVP onyx medal and I lost all my Beta/gow2 weapon skins, I spent well over 200$ on this game, and I am VERY Upset, I feel like hurting someone when this happened.

THIS NEEDS A ****ING FIX.

[viperousamoeba]

same problem as you , horde medal, laugh track, crimson retro lancer all locked and will no unlock.

I used the method in described in the ops post. Worked like a charm

[H3AB0 daSAVAGE]

will this still work after the new dashboard update and stuff

[innerknightmare]

wait so there is like nothing i can do to get my weapon skins back? WTF EPIC????

[DarkCrowSM]

What happens if you delete your player data? i think i did by accident when i got reset last night. Would that allow me to get the "Locked" Medals and the crimson omen and all that again even tho ill have to play the entire thing again?

[Alexisonfire]

Does this work for people who lost their beta files? And received their weapon and cole train through Microsoft? I hate that I have flaming weapons but can't get them to mark off under stats.

[orhbear]

i dont have a usb drive so how do i go about doing this reset, is the reup thing in few days and was hoping to be doing that dont want to have to get to 100 again before i can start doing it. i was 700000 experience abve level 100 so not happy about that either.
happened in gow2 with me but that was easier to rank back up.

[max0479]

That works perfectly for me too, thanks a lot!

[Migs21]

Guys I understand u worked to get Ur stuff back but I lost way too much
Profile Info: to sart all over here's a copy of what epic aske me to fill out and everything I lost if anyone has a remedy for this please let me know. As for not being able to recover I don't believe that because the xbox achievements are here but the in game stuff is gone there has to be a record of that somewhere they are supposed to have dedicated servers.
What is your Gamertag? Migs21solo
Approximately when did this happen to you? Around 2am 1/20/2012
What level were you before getting reset? Green level 26 (already prestiged)
How many times have you been reset back to level 1? First time
Approximately how many Onyx Medals did you have? 27
What character were you playing as before the rank reset occurred? Michael barrick
Were you playing split screen? No
If yes, was the profile that reset playing on the top or bottom screen? N/A
If yes, were you playing with two profiles or one profile and a guest profile? N/A

Xbox Live Info:
Were you connected to Xbox live? Yes
If you were not connected to Xbox live:
Is your Xbox completely disconnected from the internet or was your party type just set to Local?
Were you playing with the latest Title Update? N/A
Did the affected profile play in the beta? N/A
Is the affected profile Gold, Silver, or Local? Gold
Were you in an Xbox Live party when this occurred? Yes
Were you playing in a party within the game itself? Yes

Hardware Questions:
Was the affected profile on the harddrive or a USB drive when Rank was reset? hard drive
What is the size of the your Hard Drive? 60 GB
How old is your Xbox? 1 year old
Did you have Gears of War 3 installed to your hard drive at the moment you lost your rank? Only game and dlc stuff
Look at your achievement list. What icon do you see next to Gears of War 3? Not sure what this question means all I know is all medals are gone and ribbons but yet my character still has the onyx for nemesis next to him.

DLC:
Do you own any DLC (free or otherwise) all dlc
Did you purchase a Season Pass under the affected profile? Yes
Please list what DLC you have, including Weapon Skins.
All DLC PACKAGES
ALL WEAPON SKINS PACKAGE
ALL BETA STUFF INCLUDING MEDAL

Prior to Rank Reset, was your game freezing or locking up on a loading screen? GAME FROZE ON WAVE 23 of horde on Academy map
If yes, please answer the following questions:
What game mode were you playing? Horde

If Horde:
Standard or Private? Private
What was the map, level and wave? Academy wave 23 I was level 26 green (1st prestige)
What mutators were you using? Super reload, insta gib, and infinite ammo
What enemies were present? None wave was just starting
What exactly was happening at the time? A gamer joined named sayno2grenades on wave 21 game started to lag an on wave 23 my screen froze so I restarted Xbox he left and I lost everything (27 onyx (including multiple onyx within the 27) 4 gold 6 silver and 12 bronze

In your own words, please describe what happened prior to your rank being reset. I had an issue with some stuff lost a few days ago and Microsoft gave me a few codes to get some beta skins back. Last night we were playing and around 2am this morning the gamer grenades joined my party and game I was hosting. He came in on wave 21 and on wave 22 everyone complained of lagging when 23 was about to start the game completely froze and I tried to hit the home button but I couldn't. So I restated my Xbox and when I started the game up everything was reset all my medal skins characters were gone. The kicker is all mg achievement are still on Microsoft and I have my Xbox achievements but on the game they are gone. Also my charter barrick is still there and so is the onyx medal for indigo Montoya but my stats and awards screen shoes no medals. I have the achievement for prestige and for getting all the ribbons and in game they don't show. I've already contacted Microsoft here are the reference # listed below.
18888513027
Beta . EpicGames.
9199540070
Epic.*
Micosoft reference # 1169812107
18002872404*
epic*
Microsoft Reference# 1169837059
Terry
microsoft Reference# 1169487707
I've already tried contacting epic with no response email calls everything
MICROSOFT CAN NOT FIX THIS SO STOP TELLING EVERYONE TO CALL MICROSOFT THE PROBLEM IS WITH YOUR SERVERS. This has been escalated through Microsoft to their tier 3. I will let everyone of my ESPN contacts know about this. EPIC DOESN'T HAVE ANYONE CONSUMERS CAN TALK TO. An automated operator can't fix this problem. Please help

[mark73]

me to i have saved my game to hard drive and to cloud after being reset,and after 5 times doing hord still not show up.its a joke

[mark73]

yes true i spoke to epic and they said ring microsoft,but microsoft said its epic servers they should fix it,looks like epic just pass the ball

[PugdogsDaddy]

Unfotunately if you go to the top of the page and hit Gears 3 support,it takes you to a page on XBox Live how to assemble your Marcus FELIX,(yes,they spelled it wrong) statue............Mentioned this about a month or so ago,shows you who is listening and who is not...Sorry for your guys misfortune.Went through it myself,sad especially if you have been playing all three....still cannot bring myself to go on,its pathetic.Even bought the new dlc after the reset,just does not feel right,can't explain it.

[KulasDevorn]

And here is why Epic needs to fix things before they add more.

Profile/Rank resets
Locked Unlocks
etc.

Fix what you have first before you add more to something that is broken.

[Where are my Stats]

Yet another gamer with stats re-set: 51 Onyx, Green level 57 - All gone.

Now I discover I cannot unlock the Onyx for the Horde - played all 50 waves last night, my friend got the Onyx - not me, but I got the 50 waves in one sitting ribbon - justs adds insult to injury. - Epic: How many people have to complain before you do something about this?

[LuisJoel]

Hi guys, I need help with this
My rank was reseted and I can get again the Crimson Omen Skins, I tried this but is impossible.Thanks

[squirrel_master77]

epic....this is a temporary fix to your mistake.....

You need to sticky this!!!!!

[bigdaddydallas]

Worked for me too Finally I got the Horde medal again.

Me too! Thank you!

[viperousamoeba]

Guys sorry you were reset, it has happened to alot of us. We cant get r rank back, and for those that cant unlock ingame items attached to achievements someone made a good post about a work around that those of us on the forums used. Here just go here.


http://forums.epicgames.com/threads/...=ranked+resets

[xjoshpointoh]

When I try to move my gamer profile to my USB it tells me Can't perform Action There was a problem performing that action.

[HBerryFinn]

Even this doesn't work for me.....All hope may be lost

[Gardan]

This worked for me also. Thanks very much, guys.

[THE stone NiNjA]

they have to fix it, because if they don't there will be in violation of Microsoft gamerscore and achievement policy

I agree.

I do, however, see a flip side where people are posting vids on how to copy your stats on to another gamertag by switching accounts during a loading screen...dummies. Seems very similar to how you get reset in the 1st place (I got reset because I turned my xbox off while It was calculating points after a match) ...so how do they weed out the kids who were trying to cheat vs those who were playing the game as it was made to be played.

[III HOOP III]

I lost 21 onyx and green 93 just about a hour ago. im PISSED. I had onyx gnasher and lancer too. MAD!!!

[God of War]

Gears of War 3 is a ***** and then you get rank reset!

[GroundwalkerX]

Thank you!!!! Worked perfect!
Thought i lost friendly fire forever, thank GD01!

[MajesticRider91]

i could recover some of my stuff after being rest because of a copy of my profile on a second xbox. sadly the copy was not up to date.

is there a way to get my "horde master" onyx medal and the friendly fire mutator again?

[KronosMaximus]

When u do the method mentioned above for fixing this problem, do u have to re-beat the 50 waves of horde or will the medal just unlcok for u in the menus?

[PugdogsDaddy]

If you look on the back of the case your game came in,it says "some features and downloads require aditional storage hardware/and or fees". ...................trust me ,fine print sucks,I know how you feel,been through it myself so.......time to take out some Locusts...

[MajesticRider91]

is there already a way to get the "friendly fire" mutator and the "for the horde" onyx medal after been reset?

[BigPolski]

How is it done without a thumb drive or mem stick?

[Nick007]

did anyone keep ur rank and medals after you did this? becasue my bro is a 90 right now after he was reset and he does not know if this will reset everything.

[Celestial Haven]

did anyone keep ur rank and medals after you did this? becasue my bro is a 90 right now after he was reset and he does not know if this will reset everything.

doing this will only reset the campaign progress, collectibles and it might make glitched achievements work and unlock properly. it will not hurt his rank at all. if you want you can make a back up just to be on the safe side.

[rburden]

Thanks for this great post. Did not realize that the rank reset would affect unlocks. Crazy. i already and all this done. Was reset the other day. 1 Ribbon left to get and was at 18 Onyx. Made a backup last night. Was a 94 but got it up to 28 as of yesterday. Will try this method to help with the unlocks. Great stuff for all of us who are suffering. The only other problem i am having is the negative feedback I am getting. People think I am cheating because they are getting there butts kicked by a level 25 and they are confused with the amount of achievements that a level 25 has. 4 complaints so far. 3 Said they were reporting me on my profile. Backing up to a usb is a bandaid. Actually let me rephrase that. it is kind of like living with cancer and waiting for a cure. Epic....... come on....... Fix this once and for all. Is there any way you can do a comparison of what we have on our xbox when we log in to what you last had on our servers and when the number on our xp is below what is on your sever block the update. That would be amazing. Would be alot easier than trying to go through all the case scenarios. Hope you are listening.

[TAO Devil]

Thanks for this great post. Did not realize that the rank reset would affect unlocks. Crazy. i already and all this done. Was reset the other day. 1 Ribbon left to get and was at 18 Onyx. Made a backup last night. Was a 94 but got it up to 28 as of yesterday. Will try this method to help with the unlocks. Great stuff for all of us who are suffering. The only other problem i am having is the negative feedback I am getting. People think I am cheating because they are getting there butts kicked by a level 25 and they are confused with the amount of achievements that a level 25 has. 4 complaints so far. 3 Said they were reporting me on my profile. Backing up to a usb is a bandaid. Actually let me rephrase that. it is kind of like living with cancer and waiting for a cure. Epic....... come on....... Fix this once and for all. Is there any way you can do a comparison of what we have on our xbox when we log in to what you last had on our servers and when the number on our xp is below what is on your sever block the update. That would be amazing. Would be alot easier than trying to go through all the case scenarios. Hope you are listening.

That's not how the system works. We have explained this to you MULTIPLE times. Reports are investigated, they have no influence on your account, so stop worrying about the online issue with people complaining.

The ranks are gone. The server files use your stored information on the console. A corrupted file shows as "0" and the servers overwrite the last update. The stats are gone. There is NO WAY POSSIBLE to get your stats back. The servers ONLY read what is on your xbox. They do not read the last update.

And seriously? comparing a rank reset to cancer?

As for everyone else, here's a more thorough guide:

HOW TO ACCESS LOCKED UNLOCKS AFTER BEING RESET:

After being reset, some unlocks (such as the For The Horde medal) become unavailable, and can no longer be unlocked. GD01 figured out a great way around this problem, so that all locked unlocks will become available again. This method has been tried by several people and seems to be effective at fixing the problem. You can read more about it on this thread if you are unsure. There are two guides available for you to follow. One is written by GD01 and is performed while online. The other is a fleshed out and slightly more descriptive guide written by FredFlintstoned and is performed while offline. I will just post both and you may take your pick. Unfortunately, I will probably be unable to answer questions about these guides as I haven't tried them myself. Feel free to ask questions in the thread I linked to above. NOTE: This method will allow everyone who has been reset to acquire the crimson weapon skins, all 3 of the avatar awards, all of the medals including "for the horde" now and everything else as well. BUT, you will have to re-acquire all of the collectibles in the campaign/arcade mode and you'll also need to complete campaign/arcade on hardcore in order to play it on insane.

GDO1- Online guide:
This one was done still connected online. You can use the other detailed one for offline option. No need to clear the cache only if needed or necessary.

Play 1 private match so that you can update your files as well as the servers. Then head to the Menus and straight to the dashboard.

1) transfer your player data and campaign save to the usb, then log off and transfer your gamertag to the usb.

2) log in on the dashboard and start the game.

3) when you see the shield like symbol with EPIC logo on it remove the usb and ignore the message that pops up. let it run through till the part where it tells you to Press Start w/ the Gears 3 logo

4) Once you hit start go to your stats/awards and scroll through the tabs and go to the collectables and then to the achievements. Both should be empty.

5) From there (at the achievement tab) place the usb back and a message saying that there's a new storage device or device has changed. Press A to continue which should take you back to the title screen where it tells you to Press Start with the Gears 3 logo. Don't press start.

6) Head back to the dashboard and log off. Transfer just your gamertag back to your HDD [the game already placed your player data from the backup in the servers or cache but if you like you can transfer the one from the usb or keep it as a back up]

7) remove your usb and log back in and start the game. Check back to your stats/awards and you should see your collectables empty and you campaign progress is gone like you haven't even touched it.

You will still have your achievements under your stata/award [ war journal ]. The progress did reset themselves so you will see the boxes pop up even tho you already got the achievement.

All your mutators, medals, skins, executions, and medals you unlock should be intact. And their progress as well.

FredFlintstoned detailed offline guide:
I tried GD01's instructions and it worked for me too!
However, the instructions were somewhat ambiguous.
But this is what I did based on what GD01 wrote:

NOTE: before you do this, make an extra backup copy of your gamertag, Gears of War 3 campaign data and Gears of War 3 player save data to a SECOND memory card or USB portable hard drive just in case. (you can now use the cloud for this). If the guide does not work for you, try clearing your cache. That seems to fix it.

1. Go offline by removing your internet connection from your XBox.

2. Sign in on the dashboard (offline)

3. "Move" (not copy) your Gears of War 3 player data and Campaign data to a memory card or usb portable hard drive.

4. "Move" (not copy) your gamertag to the same memory card or usb portable hard drive. It'll say you need to sign-out first before you can move your gamertag. Go ahead and confirm this when it prompts you.

5. Sign in on the dashboard (offline) with your gamertag from the same memory card or usb portable hard drive that you transferred your data to and start the Gears of War 3 game.

6. When you see the first Epic logo appear when starting up your Gears of War 3 game, physically remove the memory card or usb portable hard drive from your Xbox and ignore the message that appears about placing the unit back in.

7. Press start on your controller and go to your stats/awards. If you check your Achievements and Campaign Collectables, they should be empty.

8. Plug-in your memory card or usb portable hard drive back into your Xbox. When you do this, wait a few seconds and it should automatically take you back to the Gears 3 logo where it tells you to press start (but don't actually press start on your controller). Instead exit back to the dashboard.

9. "Move" (not copy) your updated/modified Gears of War 3 player data and your gamertag from your memory card or usb portable hard drive back to your Xbox 360 hard drive but DO NOT MOVE OR COPY your Campaign data back to your hard drive.

10. Remove your memory card or usb portable hard drive from your XBox 360.

11. Sign back in with your gamertag and start up Gears of War 3 (offline) and check to see if your campaign collectibles are gone. If you did the steps correctly, they should be gone.

12. Now you can connect or go back online with your Xbox 360, sign in with your gamertag and start up your Gears of War 3 game.

You should now be able to acquire all of the medals, achievements, avatars and weapon skins you weren't able to acquire when you were reset.

Even though you will still have your achievements that you've earned listed in the game, the game will think you don't have any achievements.
So you'll frequently see an achievement progression bar pop-up for all achievements while playing. This will go away after you actually got the achievement again.
This method will allow everyone who has been reset to acquire the crimson weapon skins, all 3 of the avatar awards, all of the medals including "for the horde" now and everything else as well.

You will have to re-acquire all of the collectibles in the campaign/arcade mode and you'll also need to complete campaign/arcade on hardcore in order to play it on insane.

[weeeeitsme]

is there a video of this being done? im not very good at following written instructions

[scanz]

This isn't working for me. The written instructions miss out a few things for me - like it saying sign back into your account after moving data, but it automatically does this. Then also when pressing start, the game asks you to choose a storage device, but the instructions do not say what to do here. Either way, I've tried it different ways and I still retain my campaign data/collectibles. Is there a video of this being done that I can follow?

EDIT: Never mind, the on-line method worked eventually, but I do think the instructions need tidying up a bit. Thanks nonetheless.

[rburden]

Yeah my friend got reset two days ago, worst thing was that he was level 99, 1 from 100, had 10 Onyx medals. So he certainly raged a lot when he got reset. It's too bad that this problem occurs too frequently, is their anyway to back up your stuff incase you DO get reset? Cause I wanna back up my stuff, only need 5 onyx medals til I get the War Hero medal.

I was a level 94 but oh god... a 99. Would have been looking for blood.

[Lectrolux]

Would this method fix this problem?

523143_3651111442325_1410679405_33500056_1699332988_n.jpg