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  1. #1
    Super Moderator
    Join Date
    Dec 2007
    Posts
    225

    Default Freezing profile at load screen

    If you have been having issues where you are loading into a game mode and your game freezes I need some information from you. Please reply and fill out the following questionnaire about what you were doing when your profile froze. Please answer EVERY question applicable.

    Were you playing splitscreen?
    If yes, was the profile that broke playing on the top or bottom screen?
    If you were playing in splitscreen, were you playing with two profiles or one profile and a guest profile?
    Were you connected to Xbox live?
    If you were not connected to Xbox live:
    Is your Xbox completely disconnected from the internet or was your party type just set to Local?
    Were you playing with the Title Update?
    Did affected profile play in the beta?
    Is the affected profile Gold, Silver, or Local?
    Have you been able to get into any game mode since your profile started freezing?
    If so, have you noticed any issues with your weapon HUD or any strange text onscreen?
    Was the affected profile on the harddrive or a USB at the moment it first froze?
    What is the size of the device?
    Did you have Gears of War 3 installed to your hard drive at the moment you first froze?
    Look at your achievement list. What icon do you see next to Gears of War 3?

    What game mode were you playing?
    If Campaign:
    • What Act and Chapter?
    • Where exactly were you in the chapter?
    • What Act and Chapter did you start at leading up to the freeze? (Example: Act 1 Chapter 1 to Act 5 Chapter 2)



    If Horde:
    • What level and wave?
    • What enemies were present?
    • What exactly was happening at the time?


    If Beast:
    • What level and wave?
    • What locust were being played?
    • What exactly was happening?


    If Versus:
    • What match type and map?
    • Were there bots and how many?
    • What exactly was happening?


    Are there any other peculiarities you noticed that may be helpful?
    Last edited by rykard; 10-12-2011 at 05:52 PM.
    Gears of War 3 Tester | Epic Games | RAAM n Noodles

  2. #2
    Skaarj
    Join Date
    Sep 2011
    Posts
    13
    Gamer IDs

    Gamertag: badbernard

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    playing split screen campaign offline, act 3 ch. 1 near the beginning of the chapter.

  3. #3
    MSgt. Shooter Person
    Join Date
    Jan 2010
    Posts
    58

    Default

    I was playing split screen.Don't know wich profile broke.We where playing with two profiles.We were offline.Didn't play beta.Can't play anymore.Playing horde,trying to load a new map.
    Anyway i want you to know that i found this issue in Gears 2 too,my friend's profile can't play gears 2 anymore.Then i had trouble with Gears 3 because of the new format of the disc,fixed by trying to install it 10 times and it worked,played 2 days and now i can't do nothing.
    EDIT
    I have 3 accounts,one of them(the one that wasn't used to play split screen) works,but if i can't play with my account i will not play.
    Last edited by Tomahawk; 09-27-2011 at 11:43 AM.

  4. #4
    MSgt. Shooter Person
    Join Date
    Apr 2011
    Location
    Townsville, Queensland, Australia
    Posts
    73
    Gamer IDs

    Gamertag: Patrick Hewitt

    Default

    Quote Originally Posted by rykard View Post
    If you have been having issues where you are loading into a game mode and your game freezes I need some information from you. Please reply and fill out the following questionnaire about what you were doing when your profile broke. Please answer EVERY question applicable.

    Were you playing splitscreen? Yes.
    If yes, was the profile that broke playing on the top or bottom screen? Top.
    If you were playing in splitscreen, were you playing with two profiles or one profile and a guest profile? Two Pr
    Were you connected to Xbox live?
    Did you play in the beta?
    Have you been able to get into any game mode since your profile broke?
    If so, have you noticed any issues with your weapon HUD or any strange text onscreen?

    What game mode were you playing?
    If Campaign:
    • What Act and Chapter?
    • Where exactly were you in the chapter?



    If Horde:
    • What level and wave?
    • What enemies were present?
    • What exactly was happening at the time?


    If Beast:
    • What level and wave?
    • What locust were being played?
    • What exactly was happening?


    If Versus:
    • What match type and map?
    • Were there bots and how many?
    • What exactly was happening?

    Were you playing splitscreen? Yes.
    If yes, was the profile that broke playing on the top or bottom screen? Top.
    If you were playing in splitscreen, were you playing with two profiles or one profile and a guest profile? Two Profiles, mine and my friends.
    Were you connected to Xbox live? No.
    Did you play in the beta? I did, my friend didn't.
    Have you been able to get into any game mode since your profile broke? No, it always gets stuck and I am forced to reset my console.
    If so, have you noticed any issues with your weapon HUD or any strange text onscreen? once, I got in, but I had no ammo count and the numbers 123456789 were on the side of my screen.

    If Horde:

    What level and wave? Casual, Wave 20
    What enemies were present? 3 Gunkers, Lambent and Locust.
    What exactly was happening at the time? We were playing trying to defeat the last gunker and he threw a imulsion ball at me. I rolled away and after the ball exploded, the game froze about half a minute later. We turned the xbox off and called it a night. Next morning it didn't work.

    Were you playing with the title update when your profile started to freeze? Yes, we were.
    Is your profile on the harddrive or a USB? Mine was on my hard drive. (We played on his xbox and he has a 4GB. I just slot mine in.)
    What is the size of the device? 250GB
    Look at your achievement list. What icon do you see next to Gears of War 3? A picture of Marcus Fenix.

    I hope this helps !
    Last edited by PatrickHewitt; 09-28-2011 at 06:35 PM. Reason: Updated Information
    COG: Dominic Santiago
    LOCUST: RAAM/THERON SENTINAL
    LOADOUT: GOLDEN RETRO LANCER / GNASHER

    EARNED MY WINGS ON 07/09/2010

  5. #5
    MSgt. Shooter Person
    Join Date
    Sep 2011
    Posts
    41
    Gamer IDs

    Gamertag: IIII Dan IIII

    Default

    Were you playing splitscreen? Yes.
    If yes, was the profile that broke playing on the top or bottom screen? Top, but both profiles broke.
    If you were playing in splitscreen, were you playing with two profiles or one profile and a guest profile? Two profiles.
    Were you connected to Xbox live? Yes, although I've been playing offline a lot too.
    Were you playing with the Title Update? Yes.
    Did you play in the beta? Yes, although didn't play any matches
    Have you been able to get into any game mode since your profile broke? No. Not unless I play with no account.
    If so, have you noticed any issues with your weapon HUD or any strange text onscreen? No.
    Is your profile on the harddrive or a USB? HDD
    What is the size of the device? 20GB

    What game mode were you playing?
    If Campaign:
    • What Act and Chapter? Act 1 Chapter 6
    • Where exactly were you in the chapter? At the very start, just after the first cutscene.
      Where did you start in and end in the campaign in a single session? Only played that one chapter.
    Last edited by VVasp; 09-28-2011 at 10:57 AM.

  6. #6
    MSgt. Shooter Person
    Join Date
    Nov 2008
    Posts
    100

    Default

    Were you playing splitscreen? Yes
    If yes, was the profile that broke playing on the top or bottom screen? Bottom
    If you were playing in splitscreen, were you playing with two profiles or one profile and a guest profile? Two Profiles
    Were you connected to Xbox live? No
    Did you play in the beta? No but other profile had
    Have you been able to get into any game mode since your profile broke? Only through a workaround which involves not signing in. Starting a match as player 1 then signing in during that match. Play online modes but as default characters only. Campaign still freezes. As do Horde and Beast.
    If so, have you noticed any issues with your weapon HUD or any strange text onscreen? No ammo count. When changing weapons -/0123456789; fills half the screen.

    If Versus:

    What match type and map? Team Deathmatch on Checkout
    Were there bots and how many? Full bots
    What exactly was happening? Signed in halfway through a match other profile was playing. Sent us back to title screen. Signed out other profile. Reset rank when it signed back in and started the numbers glitch when we began the match. Also unlocked gold and flaming retro lancer on my profile.

    Were you playing with the title update when your profile started to freeze? Yes
    Is your profile on the harddrive or a USB? It was on a MU
    What is the size of the device? MU is 56mb. Xbox is old model 20GB
    Last edited by NoMaD DiSTuRBeD; 09-27-2011 at 01:21 PM. Reason: Extra Questions

  7. #7
    MSgt. Shooter Person
    Join Date
    Sep 2009
    Posts
    70
    Gamer IDs

    Gamertag: nexus horde

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    i was level 6, was player 2 bottom of screen, my tag nexus horde, my friends elite tigerfury (his stats reset) for me just freezes tho did get on once with numbers down side. we were playin on live with another player on campaign act 2. i did play in the beta, i have recently played gears 2. funny thing too when i joined him on live it unlocked a few achievements on gears 2 for me an on gears 3 i think a few weapon skins. i can play the hole game on both our consoles no bother with any other persons profile so dont think the disc or console is broke. like everyone else tried everything to sort it out. just looking forward to getting my profile working for the game again as it's really good game

  8. #8
    MSgt. Shooter Person
    Join Date
    Sep 2011
    Posts
    34

    Default

    Were you playing splitscreen?
    Yes

    If yes, was the profile that broke playing on the top or bottom screen?
    Bottom

    If you were playing in splitscreen, were you playing with two profiles or one profile and a guest profile?
    Two Profiles

    Were you connected to Xbox live?
    Yes

    Did you play in the beta?
    Both profiles which were playing played in the beta

    Have you been able to get into any game mode since your profile broke?
    I managed to get into a Team Deathmatch game briefly but it froze at the end of the 2nd round I played.
    All game modes I try including Team Deathmatch will freeze on the loading screen.

    The only way I was able to even get this far that one time was by doing the following at another users suggestion:
    - Sign out of my profile
    - Select game type and appropriate options but do not start game
    - Sign in with my profile (takes you back out to title screen)
    - Go in and start game as normal

    If so, have you noticed any issues with your weapon HUD or any strange text onscreen?
    When I did briefly get into the game I did not see any issues with the weapon HUD or strange text onscreen

    What game mode were you playing?
    Campaign

    What Act and Chapter?
    Act 5 Chapter 2

    Where exactly were you in the chapter?
    When the freeze first happened we were just taking the Silverback down the elevator and were in the middle of the fight after the elevator stops and you get off. Hope that is specific enough, I am not sure what other info I can give on that from memory.

  9. #9
    MSgt. Shooter Person
    Join Date
    Jan 2010
    Posts
    58

    Default

    So i'll do a post similar to others

    Were you playing splitscreen?Yes
    If yes, was the profile that broke playing on the top or bottom screen?I think bottom,or both broke
    If you were playing in splitscreen, were you playing with two profiles or one profile and a guest profile?Two profiles
    Were you connected to Xbox live?No
    Did you play in the beta?
    Have you been able to get into any game mode since your profile started freezing?Sometimes i can play but it freezes agin,especially when traing to return to main menu
    If so, have you noticed any issues with your weapon HUD or any strange text onscreen?Nothing

    What game mode were you playing?Horde



    If Horde:
    What level and wave?Trying to load the beac map(don't remember the name)
    What enemies were present?/
    What exactly was happening at the time?Loading screen,after choosing character and weapons,timer goes to 0 than the loading circle appears and stops.

    Please fix this!I waited 1 year for this game and i didn't give up when it didn't work,even if i changed dvd driving for like 4 hours,even if i talked to xbox assistance trought the phone for 1 hour and 30 min,i thought after installing it finally i could play.Please do something.
    Last edited by Tomahawk; 09-27-2011 at 12:16 PM.

  10. #10

    Default

    Were you playing splitscreen? Yes
    If yes, was the profile that broke playing on the top or bottom screen? Bottom
    If you were playing in splitscreen, were you playing with two profiles or one profile and a guest profile? Two Profiles, mine and my friends.
    Were you connected to Xbox live? Yes
    Did you play in the beta? No, but the coop partner did
    Have you been able to get into any game mode since your profile broke? No, it always gets stuck and I am forced to reset my console.
    If so, have you noticed any issues with your weapon HUD or any strange text onscreen? I can't load anything to even check, but i don't remember seeing anything.

    My game never froze while playing, just a few times while trying to play coop. Removed my friends gt that was on a flash drive and then it loaded fine. Tried to play single player horde on casual (don't know the level) the next day and it wouldn't work.

    Also replying for a roommate whose gt is also now messed.

    Were you playing splitscreen? Trying to play local campaign coop
    If yes, was the profile that broke playing on the top or bottom screen? Bottom
    If you were playing in splitscreen, were you playing with two profiles or one profile and a guest profile? Two Profiles.
    Were you connected to Xbox live? No
    Did you play in the beta? Yes and the coop partner.
    Have you been able to get into any game mode since your profile broke? No.
    If so, have you noticed any issues with your weapon HUD or any strange text onscreen? Don't remember seeing anything.


 
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