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  1. #1

    Default Get an error when instaling

    Hi,

    When trying to instal the game I get the following error:

    Logging Started: 02/25/2011 05:28:50
    Source Folder: E:\
    OS v5.1 Service Pack 2 (build 2600) 32 bit
    OS Product Type: 0x00000000
    User Default LCID: 0x041d
    -------------------------------
    (05:28:50) Initialized
    (05:28:50) Loading C:\WINDOWS\system32\XLiveInstall.dll
    (05:28:50) Resources initialized
    (05:29:13) Create Desktop Shortcut: 1
    (05:29:13) Create Start Menu Shortcut: 1
    (05:29:13) Install Folder: C:\Bulletstorm
    (05:29:13) LCID: 0x0409
    (05:29:13) Install Started
    (05:29:13) Language Choice: 0x00000409
    (05:29:14) Passed EULA
    (05:29:40) Passed ProductKey
    (05:29:40) Install Start Notification
    (05:29:40) Verifying 0MB of 7084MB (0%)
    (05:29:40) Verifying 259MB of 7084MB (0%)
    (05:29:42) Verifying 292MB of 7084MB (0%)
    (05:29:42) An error occurred. Error code: 0x800b0109
    (05:29:42) InstallProduct Error: 0x800b0109
    (05:29:42) An error occurred. Error code: 0x800b0109
    (05:30:02) Exit code: 0x800b0109

    Any idea how too solve this problem?

  2. #2

    Default

    I assume you have XP OS, so I would start with getting SP3 for it.

  3. #3

    Default

    If that doesn't work. Go into the disk (right click & open) and then into the DirectX folder and run the DXSETUP.exe in there, prior to trying to run the installer, it helped me get a bit further in the installation... never had so much hassle installing a game though and the support for it is pretty naff.

  4. #4
    MSgt. Shooter Person
    Join Date
    Aug 2006
    Posts
    256

    Default

    Finally I got my limited PC version this morning, but when I tried to install it, I got exactly the same error. So I manually installed the DirectX, the GFW, the PhysicsX before tried to install the game again,but no luck. Damn it!

    I am going to reinstall my windows and see if it will be fixed.

  5. #5

    Default

    Game didn't install for me on XP 64b (SP2) at all, while it works fine at 32b (SP3) version. On 64b, I got error right after install directory setup window. Information for other who might have problems with intsalling the game.

  6. #6
    Prisoner 849

    Join Date
    Jan 2006
    Location
    Moscow, Russia
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    947
    Gamer IDs

    Gamertag: AryssSkaHara PSN ID: AryssSkaHara

    Default

    I bought the game for my clanmate yesterday, she has XP x64 and has the same error.
    "As the online community learns more about building levels, we will see complete online worlds spanning hundreds or even thousands of levels, interwoven by teleporters."
    - Tim Sweeney

  7. #7
    Administrator
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    May 2002
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    Gamertag: Fl4k

    Default

    Lynx, are they SP3? It's a minimum requirement.
    Community Coordinator
    Epic Games, Inc.

  8. #8
    MSgt. Shooter Person
    Join Date
    Jan 2007
    Location
    Mother Earth
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    124
    Gamer IDs

    Gamertag: Anubis202

    Default

    @Dazz3, go and get SP3, if you are running Windows XP. You got to check the requirements of Bulletstorm, on the back of the game box. There you see, that SP3, in the case of Windows XP, is one of the requirements. Hope that helps you!
    Quote Originally Posted by Flak View Post
    Lynx, are they SP3? It's a minimum requirement.
    In connection to this, does it have any negative effect, when someone is running Windows Vista 64bit SP1, because I do. The installation was normal, everything worked, I just had to download the latest Geforce driver. I'm asking that, because on the back of the game box, SP2 for Vista is an requirement and I'm just wondering.
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  9. #9

    Default

    i use win 7 and have this problem.........


 

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