Ps3 UT3 version problems

[marcindpol]

i can confirme that the latest PS3 firmware update does not fix any of the issues ut3 suffers from.

damn you Epic an Sony!

[Mangler]

News on a patch would be great.

[Overgauss]

Way to turn a frown upside down!

I was at first because both offline And online single console multiplayer is severely lacking in UT3.

Now I'm because I get to return the game since it is defective (all of them) and use that money on a game that IS single console multiplayer friendly.

Hrrm but the game did come from Best Buy.

[feisar32]

Very interesting but very annoying.

I just returned my version of the game and exchanged it for another, thinking that maybe I was unlucky and just got a dodgy copy. On load up all seemed well, it allowed me to send friend requests - something it wouldn't let me do before - but then it struck again 'connection lost' and back to the main menu it went. I have no idea why some people are experiencing problems whilst others aren't. I don't have a secondary US account and I don't want to have to set one up purely for this game, and I don't see why I should have to either.

EDIT: I sent Midway another email and got the following reply:


Please do not reply to this email. To help ensure a prompt response, please click the link at the bottom of this email to refine your question.

On 2/26/2008 you posed a question to Midway Support which was noted as inquiry 29677.The question you posed and our response are listed below.

Your Question, Comment or Feedback:
I was not satisfied with the response you gave. I
am also not satisfied with the fact that if what
you say is true and Epic are tracking the matter on
the forums they would realise and understand that
people are getting frustrated and annoyed by the
fact that there is no official word on this matter.

Please could you give a timeframe for a fix for
these problems? Also, I did as you suggested,
delted my files, even went as far as to exchange my
copy of the game for another one and the problem
still persists.

Response:
Thank you for contacting Midway Tech/Customer Support. Please see below for details about your inquiry to Midway.

Hello Brian,

I'm sorry we've been unable to fix this issue at present, we have forwarded your complaint to Epic, as well as details on the following forum thread:

http://forums.epicgames.com/showthread.php?t=603969

Unfortunately it's been quite difficult tracking down a cause to this problem, not many people are experiencing this issue and we've so far been unable to replicate it here at Midway, so we have to be sure there are no possible causes user side for the problem.

In terms what we can do, or recommend as a fix, please ensure the following ports are open on your firewall/router, namely the last port range for any PS3 game:

7777

6667 (IRC)

3783 (Voice Chat Port)

27900 (Master Server UDP Heartbeat)

28900 (Master Server List Request)

29900 (GP Connection Manager)

29901 (GP Search Manager)

13139 (Custom UDP Pings)

6515 (Dplay UDP)

6500 (Query Port)

According to the TRCs, the PS3's system software uses ports in the range of 1- 1023 and 49152 - 49166.

PS3 games (including UT3) use a random port in the range of 49167 - 65535.

Please let us know if this helps.
Regards,
Midway Tech/Customer Support

For more answers visit http://support.midway.com where you can "Q&A Search" or "Ask a Question".


I've not tried this yet as I don't know how to alter settings such as this on my router. If anyone does try and it helps, please let me know. If I disable my router's firewall could that help?

Hi all,

Looks like there may be something to this, after all - don't want to go too tech on you but I had the same problems as many of you, and on checking after finding this thread found that outbound requests from my PS3 to ports 27900 (UDP) & 29900 (TCP) had been blocked by my firewall rules. Temporarily removed the rule blocking these ports & restarted UT3 - now no connectivity problems, UT3 sees me as online & I'm not having any problems connecting to online servers

I concur with the general feeling that Epic could have done something to help, and way before now - I'm a tech & I've still had to dig to find details of ports the PS3 & UT3 require in order to communicate. I'm not certain all of them will be needed - perhaps a generic list for PS3/PC? Also I suspect (though am by no means certain) that perhaps the American servers use different ports, which may be why some people were able to get online using a secondary account?

It'd be useful if a representative from Epic could confirm which ports are required for PS3 & which are required for PC, along with details of which protocol (TCP/UDP or both) plus direction (inbound/outbound or both) are required on these ports - perhaps WarTourist could help us out here?

I'd also have to agree that disabling firewalls, while this obviously works, isn't a good idea in the long-run, security-wise; if you go here: http://portforward.com/english/route...outerindex.htm (I believe someone mentioned this site earlier in the thread, so credit there), you'll find an extensive list of routers from various manufacturers

If you click on the link for your router, you'll then get taken to a page with loads of different application links - there are links for PSN as well as UT3. Clicking on these links will take you to pages that will walk you through setting up rules on your particular model of router, with screenshots to help out. Might be worth a look for those of you who are willing to try? Entirely up to the individual user, of course - configuring firewalls wrongly can screw up internet access completely, so please don't flame me if you choose to try & things go wrong However, a lot of routers can be recovered to default settings with a reset button if things do go wrong

Sorry to be so long-winded - I appreciate frustrations are running high & the procedures for opening ports can be complex, so not everyone will want to try. I just thought it might help people a little to perhaps view this as a small light at the end of the tunnel

I'm going to play around with my router a little more to see if I can rule out some unneeded ports - anything I find out, I'll post back when I can

[vorny]

why only this game is the problems of ports then ? they need to reprograme the game then to use different ports i have these problems and im not using a router i run my connection direct from the cable no router so i cant open any ports or nothing i done have a pc just a ps3 running the internet browser no fix them ill get my full cash back

[feisar32]

why only this game is the problems of ports then ? they need to reprograme the game then to use different ports i have these problems and im not using a router i run my connection direct from the cable no router so i cant open any ports or nothing i done have a pc just a ps3 running the internet browser no fix them ill get my full cash back

Don't know I'm afraid - just letting people know what worked for me, & obviously worked for some other people, as disabling their firewall let them play without problems. As mentioned by someone else in an earlier post, perhaps your ISP blocks certain ports? You'd need to check with them

[Mangler]

Has Epic said that they were going to fix the "core download" problem?

[Tailsnake]

Has Epic said that they were going to fix the "core download" problem?

Yes they have

[sainoren]

Well guys, i've joined the forums purely to post in this topic.

My version, is also extremely broken. I've not played it for a few weeks now, simply because of the fact i get so frustrated. Laggy servers, freezes half the time while loading up warfare, core download problem...

The list of problems really is endless, so endless that if it's not sorted in the next few weeks i'll trade in

[Kevling]

A friend of mine has a problem that all his friends show up in his UT3 friends list, but he does not show up in any of theirs. If we try and send him a friends request, we get an error message "Cannot send, please try later" (or something like that).

I got a similar message when I tried to invite someone who told me they had bought the game, but not had chance to try it out yet - it looks like the UT3 friends system only lets you invite people once they have logged into the game for the first time (logically).

It seems then, that this account has got "stuck" with the Midway/Epic servers thinking he has not logged in yet, when he has, and is playing.

He has even tested a second account on his PS3, which works fine. He then invited the first account to be a friend, and is getting exactly the same problem seeing it that we all are, so it's definitely this one account that is mucked up, not his PS3/network settings.

Has anyone else come across this? Is there a way to delete his UT3 account profile and start again from scratch? If not, he's going to have to resort to always using a secondary account to play UT3 which is a royal pain in the proverbial.

[createdbymeca]

i can't believe....in my 1 account i can't play this game..it disconnects me all the time..but i'm still log in psn!! in my 2 account i pay just fine!!

what is this?? hope epic fix this!! this is soo boring! i cant play the game on my master account?? oh man...

ps: i've open all the ports in my router, i've tried with&without dmz...boringggg

[FireNForget]

Surprise surprise my last post got deleted. What was that about freedom of speech? Funny how they can go around deleting innocent posts but can't acknowledge our problems. Maybe if Epic did what we asked then people wouldn't get so angry? Epic, you officially suck and I'm going to make sure the gaming world knows just how much. How you can treat the people that pay your wages and keep you in business this badly is beyond me. You don't deserve our loyalty, or our money. You need a huge reality check.

There is no freedom of speech, Epic is a dictatorship. LOL. Maybe they should teach the guy that's been deleting the posts to program and fix bugs (at least he's on top of his sh1t).

[Stoker]

how many servers you guys pick up?.. i think most ive picked up is 19 for deathmatch

and i also have the freezing and not signed into psn even though i am problems

[X_MANBEARPIG_X]

We're still waiting btw Epic..

I think I might just trade it in for another game, like Rainbow 6 Las Vegas 2.
I wasn't going to but seeing as it's actually impossible to play this game it seems a waste of space on my shelf.

[ScootaKuH]

Well there's finally a fix on the way, check the link
http://utforums.epicgames.com/showthread.php?t=607135

[vatossan]

hope this fix never makes my ps3 restart.

[ScootaKuH]

Well it's about damn time, Epic, you losers. I can say that I'm happy this patch is hitting next week but wow it took these crooks a long time. There's no words to express how pissed I've been with this crappy company. May the rest of their games fail miserably. We ought to play next week, ScootaKuH, after the sorely needed patch. I'll message you some time.

Yeah man I've sent you a friend request. As for Epic, this does not let them off the hook. They were still extremely slow getting this patch out and I'm still very annoyed that they never kept us informed.

[X_MANBEARPIG_X]

Errr...It's good we're getting a patch and everthing but I saw nothing about Online connectivity issues? Or any of the issues mentioned on this thread?

[Zografa]

so they gonna fix "core" **** next week ?

[Cerandox]

i can't believe....in my 1 account i can't play this game..it disconnects me all the time..but i'm still log in psn!! in my 2 account i pay just fine!!

what is this?? hope epic fix this!! this is soo boring! i cant play the game on my master account?? oh man...

ps: i've open all the ports in my router, i've tried with&without dmz...boringggg

The same her i can play about 8min, after that i am being thrown in de main menu. (EU version) This game is a little bit a waste of my money, and im saying this as a die-hard UT fan. Why is this problem not recognized and fixt in the new patch, so i can enjoy this game the way i did with the PC versions of: UT,UT2003,UT2004. Epic failed big time with this game, and that i wouldnt expect from them because there one of my favourite developers. Infinity ward had less console experience and made a far better (more stable) online game then Epic did, what happend Epic?

I surely hope that Epic will recognize these problems and fix them for the EU PS3 owners. (and of course all the US problems too) I know that it is easier to complain (like we do), then to fix these problems..but please fix them

Errr...It's good we're getting a patch and everthing but I saw nothing about Online connectivity issues? Or any of the issues mentioned on this thread?

The connectivity issues are not fixt in de EU version patch, thats for sure! I already installed the patch and i have the same problems. I had 2 freezes after installing the patch, so it doesnt solve the many freezes too.

[X_MANBEARPIG_X]

The connectivity issues are not fixt in de EU version patch, thats for sure! I already installed the patch and i have the same problems. I had 2 freezes after installing the patch, so it doesnt solve the many freezes too.

I wasn't talking about the PS3 firmware update, I'm talking about the upcoming (27th March) update to UT3. The list of changes is here: http://utforums.epicgames.com/showthread.php?t=607135

So annoying..

[Ottselmaster]

Hi guys.I'm experiencing a different problem on the Ps3 version of UT3...
The graphics whilst in-game aren't true widescreen,i.e.they appear "squashed".
My Ps3 is set correctly for 16:9 and all my other games run in proper anamorphic widescreen.
I'm only running it in PAL on a standard CRT tv though.Is anyone else having this problem?

I just tested in both 4:3 and 16:9 and its not working on standard widescreen tv only HD