Stats server 8-days out and counting [Archive]

legacy-errol6429

11-09-2002, 02:34 PM

This is seriously poor. UT2003 must have sold loads of copies - If EPIC (or whoever is responsible) can't f'ing buy a new server or something to get the stats in REAL TIME.

Btw, REAL TIME, means REAL TIME (not 8 days afterwards !!)

I mean, did epic not anticipate this much demand for stats ? Surely they new that loads of people would be playing UT2003 ?

Its a complete shambles.:down: :mad:

legacy-Phydeaux{RoA}

11-09-2002, 03:01 PM

Originally posted by errol6429
Btw, REAL TIME, means REAL TIME (not 8 days afterwards !!)

Or, 11 days, as is my case.

legacy-Cokeisit

11-09-2002, 05:09 PM

I believe The stats for UT 99 managed to keep up better with more played games than UT 2003 is. Did the use a more powerful stats server when UT 99 came out? Don't think so. I upgraded my computer just to play this game for big bucks! I think Epic (or who ever runs it) should upgrade the stats server too, is it too much too ask for?

Please, give us some info on why it is about 10-11 days behind now and what is beeing done to fix it.

legacy-docendo

11-09-2002, 09:32 PM

I have been playing for about two weeks now, and have yet to bring up my stats. I assume you get your ID# from the stats board when they show up? I used UT original ststs and they were almost real time. What gives??

legacy-Phydeaux{RoA}

11-10-2002, 08:23 PM

Sunday, 11/10/02 - stats seem to be processing again and are holding at 11 days out at this time.

legacy-Wildt2

11-11-2002, 03:09 AM

Can we please get some word on whether or not Epic is looking into solving this unacceptable situation?

legacy-Imaboyo

11-11-2002, 07:05 AM

There is a lot more data to process this time than the old UT. Converting the data that comes in from the game servers into a MYSQL database is a very intensive process expecially considering the amount of data its getting.

Give them a chance and it'll be done. Every system has bugs to start with

legacy-Cokeisit

11-11-2002, 07:21 AM

Hopefullly things will be fine but why can't they give us some feedback? Please Epic use the stats news page and give us some feedback.

Can't help complaining but I love UT 2003 and I would love to see the stats as near real time as possible.

legacy-Wildt2

11-11-2002, 07:31 AM

Originally posted by Imaboyo
There is a lot more data to process this time than the old UT. Converting the data that comes in from the game servers into a MYSQL database is a very intensive process expecially considering the amount of data its getting.

Give them a chance and it'll be done. Every system has bugs to start with

Your argument about the increased amount of data etc is completely irrelevant. We were promised a "almost instant" stat system - it's their job to estimate the required computational power and bandwidth needed to keep the stat server up to speed with the game servers.

Having stats trail with more than a week for this long is pathetic. Even if it's just temporary until they get the code optimised they should plug in a more powerful machine and a fatter pipe.

legacy-Phydeaux{RoA}

11-11-2002, 12:02 PM

Monday, 11/11/02 - As of right now, my stats are 12 calendar days behind.

legacy-Cokeisit

11-12-2002, 03:56 AM

It's about 11 days for me now. The sad thing is that when a game shows up I don't rember it. With the stats for UT 99 I still remembered what game it was and how I played. Looking at the stats now is boring.

legacy-Phydeaux{RoA}

11-12-2002, 08:32 AM

Tuesday, 11/12/02 - My stats are now 13 calendar days behind.

legacy-kropotkin25

11-12-2002, 05:51 PM

I don't usually post but I must on this issue.

Commence whinge ::

I'm exasperated at the length of time it is taking for Stats to update. My Profile hasn't been updated since the 19th of last month (albeit, I did go a week without playing).

Stats was one of the major features that drew me to the game in the first place.

I fear that when my stats are eventually shown I might not be able to remeber who I am, let alone what game it was.

Whinge mode off.

legacy-Early_bath

11-13-2002, 04:06 AM

(albeit, I did go a week without playing).

How could you go a whole week without playing? Were you in a coma?:bulb:

legacy-Phydeaux{RoA}

11-13-2002, 04:42 PM

Wednesday, 11/13/02 - my stats are 11 days old (although my friends are still 13 and 14 days out).

legacy-Kokroach

11-13-2002, 05:04 PM

Mine are 12 days behind now. I must have played an average of about 5 games a night for these 12 days, and thats just for me. It's gonna take a long time to do everybody that uses it.

I have a question I hope can be answered?

I play Instant Gib CTF, but I just can not find where I am in the rank for this game type. The maps I played say I go up or down in rank (RG), but I just can not find my rank anywhere. Where is it?

legacy-Phydeaux{RoA}

11-13-2002, 05:06 PM

I play 100% Bombing Run Lowgrav Instagib. My stats are under BR Other. Yours may be under CTF Other. You can see your rank when you click the CTF Other link for the week.

legacy-Kokroach

11-13-2002, 05:31 PM

I've sorted it out. Its MS IE going ape.
Now using Opera web browser and I can now see my rank, which is 172.2:D - 12 days ago:haha:

legacy-Phydeaux{RoA}

11-14-2002, 11:39 AM

Thursday, 11/14/02 - my stats are 12 days old

legacy-GiBsTeR

11-14-2002, 02:18 PM

This is really poor.

I don't think I will be buying their next game

legacy-El_Bunyan

11-14-2002, 02:20 PM

Your lucky, I can't even find my username anymore. It's completely gone! All the work I have put in whiped away. The last I saw I was ranked 30th in the alltime CTF Other rankings and now, nothing.

Please, someone, say I haven't lost that forever.

legacy-Phydeaux{RoA}

11-14-2002, 02:33 PM

My stats are stuck at 12 days out.

Gibster, this is a fixable thing. The fact that the UT title *has* stats is too cool. We're just hoping and expecting that these bumps in the road will be ironed out. There is much to like about the stats methadology. It's still early in the game's lifecycle.

In the meantime, I will keep posting in this thread so that Epic will see and respond to these stats concerns with some kind of feedback on what's going on and when the stats might be brought up to date...

legacy-Phydeaux{RoA}

11-14-2002, 03:17 PM

The stats page seems to be down. Maybe they're working on some speed infusion!

legacy-psykotik

11-14-2002, 03:46 PM

as long as u keep yor stats name the same and password the same your id number for stats wont change even when u update. the reason the server is so far behind is because its being so much info it can only just keep up. as the majority of servers have stats enabled the amount of data is huge . give it afew months and it should be up to date but crying about it aint gonna help so stop winin

legacy-Phydeaux{RoA}

11-14-2002, 03:51 PM

Originally posted by psykotik
the reason the server is so far behind is because its being so much info it can only just keep up. as the majority of servers have stats enabled the amount of data is huge . give it afew months and it should be up to date but crying about it aint gonna help so stop winin

Is this your official opinion as a programmer for Epic or are you speculating just like everyone else? Personally, I don't mind waiting a number of weeks but "a few months"?! I'd expect Epic to rectify the stats situation by then.

btw, I started this thread to keep the desire for up-to-date stats in front of the developers as constructively as possible.

legacy-bobsky

11-14-2002, 04:18 PM

So ... I found a new impressive Epic game : "look for your stats".

I've performed a search tomorow to find the match identified as "443591", and I found nothing. According to the fact that the stat server gives the matchId in a chronological order (I think it's aproximatively right), I've performed few search to find the last recorded game : it was the "332615", finished at "2002-11-02 12:39:03".
Today I've tried again, and the last match recorded is :
"338340", finished at "2002-11-02 23:41:08".

It seems that the actual stat server can not, durind a full day (24 hours), record the stats of an half day ...

Is it right ????

If it is, I'm going to create a web page, with a smart chart, where I'm going put the "match recorded per day" statistics of the stat server ...

I'm going to call it "ut2003statsstats" .... :)

Who want to play ?

legacy-psykotik

11-14-2002, 05:17 PM

the original UT stats had this same lateness. but less amount as original u could join a stat enabled server without having your stats enabled so a lot of ppl never botherd setting up their stats. but with ut2k3 u can only join a stat enabled server (mainly the official 1s ie jolt.co.uk) if u do have stats enabled so almost everyone has their stast enabled. take into account game servers where crashing because of ther sheer amount of players when the game was first released and u can see y the stats are a behind. i really dont se y everyone is so upset really anyway. becaus the higest fragger isnt nesesarily the best player in the world hes simply the 1 who plays the game the most. and the most skillfull capture the flag ppl usualy dont get many frags. so stats arnt really that important

legacy-Phydeaux{RoA}

11-14-2002, 05:24 PM

1) ngStats (or ngWorldStats) had flaws but were at least somewhat responsive (when the server wasn't down, which felt like it was down far more than it really was). We'd frequently play a match or even a single game as part of a larger match and then look at the stats. We'd see if the opposing team was suiciding, what our efficiency was, all kinds of stuff. It was very instructive and very helpful.

We'd frequently change up our roster depending on what we saw in the stats and depending on the next map.

If stats aren't that important to you, it's no skin off my back, but stats are very handy to me.

legacy-Cokeisit

11-14-2002, 05:43 PM

No one force You to look at the stats. If You don't like the stats then why even bother to make posts to a thread about them.

I like the stats. It tells me what to improve in my playing style. The ranking is of course not important since it has it's limitations when the game is played over Internet with different connections and other hardware that affects the result. But it's still nice to the ranking.

legacy-]KNM[Dissident

11-14-2002, 06:50 PM

The frustration is felt community wide, It's not like the first 48hours after release of UT2k3 when stats did update in real time. But you have to realize, epic just added a bunch of new servers just for the foums. I dont know if you all remember when we couldn't even get into them for a few days because they had to set a max users online limit. Along with how slow they were when you could get on.

The servers to crunch numbers and host the sick amount of mySQL databases are hopefully coming. Even some word from Epic/Infogrames would be nice regarding this issue.

I still havent updated to the latest patch and are one of the few ppl i know who has only one player ID#. Infogrames/Epic should worry more about problems like that where ppl ahve 3 or more player ID's, make some kind of fix where this will not be a problem. My girlfriend has 3 ID#'s and it is annoying when you want to compare stats with other ppl who have been tracking for a month and yours have only tracked for a week on your most recent update for that ID#.

:down: :down: Fix it... make patches that won't create extra player ID's, that cant help speed up the tracking servers...:down: :down:

legacy-Phydeaux{RoA}

11-17-2002, 02:48 AM

Stats running 13 - 14 days behind now.

legacy-kropotkin25

11-17-2002, 01:38 PM

Originally posted by psykotik
becaus the higest fragger isnt nesesarily the best player in the world hes simply the 1 who plays the game the most.

There'll be some statistical anomalies sure, but the way Rank Gain is calculated is dependent on not how many people you shoot, but on who you shoot and whether they're weighted heavier than yourself. It's the same in Chess.

legacy-Wildt2

11-18-2002, 02:51 AM

C'mon already - could we have some official comment on this?

legacy-Cokeisit

11-18-2002, 03:11 AM

13 days behind.

I give up.

legacy-errol6429

11-18-2002, 04:26 AM

MY stats seem to be about 15 days out of sync now.

My last match reported on 3/11/2003. I play a lot every night, so more matches should have been updated.

This is getting ridiculous - how much further will the stats fall behind ? A month ? 2 months ? a Year ?

LOL.

legacy-kropotkin25

11-18-2002, 02:53 PM

Originally posted by Cokeisit
13 days behind.

I give up.

I bet you won't. I've said that, yet I keep going back like a sucker.

My stats are 14 days old, now.

One question, who am I?

legacy-Phydeaux{RoA}

11-18-2002, 03:28 PM

Monday, 11/18/02. my stats are 14 days out and are on the ragged edge of 15. Not to put too fine a point on it, the stats are slipping. Can we have some help with this please?

legacy-errol6429

11-19-2002, 04:22 AM

Got to keep this thread near the top.

Hopefully someone who can do something about the problem will read it !

:(

legacy-Wildt2

11-19-2002, 04:49 AM

Or at least COMMENT on the situation, instead of leaving their CUSTOMERS clueless as to when they can expect the purchased product to deliver as promised.

Bad form Epic - but somehow not surprising anymore.

legacy-Cokeisit

11-19-2002, 08:27 AM

Originally posted by kropotkin25
I bet you won't. I've said that, yet I keep going back like a sucker.

Guess I couldn't let it go ;)

Now I'm 14 days behind.

legacy-Phydeaux{RoA}

11-19-2002, 10:31 AM

Tuesday, 11/19/02 - stats 14 days old.

legacy-kropotkin25

11-19-2002, 03:31 PM

It's just not being taken seriously enough. Going back to a point made earlier, I simply cannot remember the games that my stats make reference to.

The lack of offical feedback is exasperating.

legacy-BGoody

11-19-2002, 07:40 PM

I dont' think the stat server is high on epic's "to do" list at the moment. The game is buggy and that takes priority. Hell I can't even play online anymore anyway because the game is such a mess. "corrupt connection detected"

don't expect any changes to be made until the game is more ironed out... wouldn't shock me to see the stats fall a month or more behind

legacy-John P D

11-20-2002, 07:00 AM

8 days out my ass, I have had this game since October 15th and have yet to see one single stat of mine :down:

legacy-Phydeaux{RoA}

11-20-2002, 04:01 PM

Wednesday, 11/20/02 - 15 days out (my buddy's stuck on 11/03 - 17 days out)

legacy-Phydeaux{RoA}

11-21-2002, 03:30 PM

Thursday, 11/21/02 - my stats are 16 days out - my friend's stats are 18 full days old.

Can we please have some official comment on when the stats are going to be brought up to date, and how? At this point, 4 days old or even a single week isn't looking so bad...

legacy-Phydeaux{RoA}

11-23-2002, 11:19 AM

Saturday, 11/23/02 - my stats are 17 days out - my friend's stats are 19 full days old.

These stats aren't "catching up" in any sense of the word. Paging Epic...

legacy-Phydeaux{RoA}

11-24-2002, 12:13 AM

Now my latest # is missing and my latest info is a full month behind.

Would it kill you to tell us wth is going on?

legacy-Ice Machine

11-24-2002, 12:38 AM

One more disappointment from a game everyone has such high expectations for. Don't get me wrong, I like the game just fine. But so many little issues (such as this one) add up to major issues for people. Epic had such a good thing going with UT. With UT2k3, I am afraid their "good thing" is what is going - away.

Worlock

11-24-2002, 04:27 AM

I've kept quiet on this for a long time - no more :)

This is one of the most laughable things I've ever seen. Sure UT2003 has a lot of problems, but good lord, this is just sad. Allow me a few statements of *fact*

UT2003 stats are broken by default on UT2003 servers. The flag to add them has to be put in the command line of the server. Enabling them in the INI, or in the GUI, does not work. So, until recently, the *huge* majority of online servers weren't even sending stats, and its still nowhere near the amount of servers that UT had sending stats.

NGStats, when it was up, had realtime processing. If I finished a game, it was always there before I could even load the webpage. And enough about the new stats being more complex - NGStats tracked every health vial and sniper round I picked up, for god's sake.

I have used the LocalStats mutator on some of my clan's servers. It piggybacks on UT2003stats, and leaves a copy of the same log file on the server. These logs, after a 20 minute game with 16 players, process in less than 2 seconds, on a shared webserver hosting over 100 sites (and yes, via PHP and MySQL)

Epic has one hell of a lot of explaining to do. Either the stats servers are *horribly* inadequate, or the script/DB backend is something a 12 year old could design. As much as I'm amazed to say this, you should have left stats to M$ and ngstats.

Oh, and one further point. This is yet another in a huge line of things UT2003 has (not) done to the ladder community. Not only do we have no ability to demo record a match, but we have no stat record to point to. One time forgetting to take a screenshot, and anyone can make up any match result they like. Lame.

legacy-Phydeaux{RoA}

11-24-2002, 10:50 AM

Sunday morning, the stats page was down when I tried to hit it.

legacy-Phydeaux{RoA}

11-24-2002, 12:29 PM

The site's back up (and still horribly outdated).

legacy-Cokeisit

11-24-2002, 02:20 PM

17 days.

legacy-ZDragon

11-24-2002, 03:10 PM

Uhm... do I have to do some signing-up, or should the Stats work directly? I ask this because the sats don't work at all for me... I have entered a username and password in the Network Settings dialog, and turned the tracking on, but I can't find my name in the stats... plz help!

Worlock

11-25-2002, 12:21 AM

You'll find them about 17 days after you started using the name/password. That horrible delay is kind of what this whole thread is about.

Epic, hello? This problem isn't going to be dropped.

legacy-E39

11-25-2002, 01:32 AM

I can't believe this is still going on...

Has there been nothing of an update from Epic on this since October 12th?!?!?!

Please say we missed it where they gave us a friggen update.

legacy-Phydeaux{RoA}

11-25-2002, 01:42 AM

We're still waiting.

legacy-Wildt2

11-25-2002, 03:14 AM

Indeed we are. :(

legacy-DaC00ler

11-25-2002, 06:32 AM

Teh 2 week - syndrome continues to hassle us :sour:

all theese *small* err's, glithces and not-there-yet features/not-yet-solved-bugs is getting on my nerves...

should maybe wait a couple of months before playing online?
or maybe my hopes for this game was too big. Why expect a game that works from start? That's waaayyy out!! LOL :haha:

*did someone say 2 weeks?....-naahh*

legacy-errol6429

11-25-2002, 06:46 AM

FIX THE DAMN STATS PLEASE.

If we keep this thread near the top, perhaps someone from EPIC will notice it !

:mad: :( :down: :mad: :cry: :weird:

legacy-ZDragon

11-25-2002, 02:04 PM

Yeah, you're right. Post, everyone!
Epic, plz fix this, or explain why this is happening!

Oh, probably, I have a new record then... since I bought the game (must have been over a month ago) I enabled that damned stats, but nothing's going on... nice.

legacy-[DbC]Eradicator

11-25-2002, 02:29 PM

I follow this thread since its beginning .. but nothing append from Epic ... did they read this forum ?!? ..

my stats is now about 20 days before .. like every body i think.

please epic say something .. that not a good commercial thinks to keep a not replyed question.

i hope that this bug don't pass the new year ..

have a nice day and have a good game ... stated 20days ago :'(

legacy-KyleJN

11-25-2002, 02:38 PM

This is complete bull. When the hell am I going to see my stats? We need to find their ****ing phone number and call them directly or something.

I mean, I love the game. I have had no problems with it, surprisingly, but I just wanna see how I did in a certain game. Even if it will take months, at least tell us, officially, that it'll take months!

Christ...

legacy-ZDragon

11-25-2002, 02:52 PM

Yeah, Epic's support is the biggest BULLSHlT I've ever seen. Is there an eMail or a phone number on the webpage? Damned, no! And I don't want to speak to the publisher, I wanna talk directly to the Epic guys! Hey, when there hadn't been that stats thingy from the beginning it would be better than a buggy, just-rarely-working "feature". DAMN YOU EPIC!

legacy-kropotkin25

11-25-2002, 04:39 PM

legacy-Cokeisit

11-25-2002, 07:13 PM

Originally posted by kropotkin25
It's shame they don't have those little graphs on the stats page like ngStats did.

I was always amazed (and still am) how I could be a winning a game a minute from the end and then get whazzled back in to fourth. I could spend hours looking at those graphs.

I want my graphs !

Now we are stuck spending our time in this thread instead of looking at the beautiful stats and graphs http://jeeptalk.org/crack/smilies/otn/sad/mecry.gif

legacy-Tweak-fragger

11-25-2002, 09:21 PM

What graphs what stats.? lol i suck at ut2k3 if i look at the stats i will get depressed =O

legacy-]KNM[Dissident

11-25-2002, 11:36 PM

It's shame they don't have those little graphs on the stats page like ngStats did.

I was always amazed (and still am) how I could be a winning a game a minute from the end and then get whazzled back in to fourth. I could spend hours looking at those graphs.

I want my graphs !

Graphs? GRAPHS? GRAPHS!!!!GRAPHS!

WTF good do graphs do when are stats are 3 weeks out-dated? Tell me that! With no reply from epic in over 500 posts regarding stat tracking why would anyone care about them adding pretty colored graphs so we can look at stats for a match No One remembers?

EPIC- Get off your @$$3$ and throw us a bone here! (But what do they care... they already have our 45 bucks (and change).

My dedicated server has a lot of extra cpu cycles for epic to use if they are do cheep to give the people what they are promised and what we want.

legacy-errol6429

11-26-2002, 04:24 AM

Stats now seem to be slightly confused. Mine have started reporting matches from october ?

Something very strange is going on.

Sort it out, Epic. FFS.:down:

legacy-kropotkin25

11-26-2002, 09:10 AM

Originally posted by ]KNM[Dissident
Graphs? GRAPHS? GRAPHS!!!!GRAPHS!

WTF good do graphs do when are stats are 3 weeks out-dated? Tell me that!

Actually, I posted that comment to keep this thread close to the top. I thought I'd keep it topical.

I could start talking about completely unrelated things like how Colin Powell was one of the highest ranking officers implicated in the Pinkville massacre cover-up of 1969 (or was it 1968?) etc etc.

legacy-ZDragon

11-26-2002, 12:10 PM

I think kropotkin's right. We have written enough about that outdating, haven't we? So let's have a bit fun and talk about other things Epic's doing damned wrong :(

legacy-kropotkin25

11-26-2002, 01:45 PM

Given that no-ones reading, we could start writing things that are totally libellous.

e.g.

George Bush listed his favourite childhood book as "The Very Hungry Caterpillar". Unfortunatley, this book wasn't published until a full year after he graduated from college. [p38 Stupid White Men by Michael Moore, Harper Collins]

legacy-Cokeisit

11-26-2002, 01:53 PM

19 days now

Please stick to the topic. Then Epic can't blaime us for being off topic and this is an important topic!

legacy-Cyberz

11-26-2002, 01:58 PM

what the hell are they doing with the stat server ??
:down: :down: :down: :down: :down: :down:

legacy-Phydeaux{RoA}

11-26-2002, 02:17 PM

My case is worse now than it was before; my most recent ID (granted to me when I applied the patch, everything was the same) has disappeared and my most recent ID before that is 31 days old and is not updating.

In short, I have no current stats or prospects for getting them.

I've been an Epic supporter since late 1999 but the bungled lack of this feature without response (a key point) is chapping my hide. Please heed our cry. We'd like the Stats to be fixed. Short of that, we'd like an ETA. We're trying to remain reasonable but the continued lack of response is unnecessary and uncomfortable. Loyal fans are starting to waffle. I'm waffling, I tell you!

legacy-ZDragon

11-26-2002, 02:36 PM

I'll try to phone Infogrames tomorrow; if there is no fix (and I know there is no fix!), I'll say them that I want support directly from Epic; any phone number or email adress would do it. If they don't give it to me, I have an idea for us all: why don't we write to any cumputer gaming magaizine we know and ask for help? Wehn they get a lot of mails, they will eventualy print it, and probably one of Epic reads it. What do you think about that? We definitly won't get help on this goddamned board!

legacy-KyleJN

11-26-2002, 07:05 PM

EDIT: triplepost, sorry

legacy-KyleJN

11-26-2002, 07:05 PM

EDIT: triplepost, sorry

legacy-KyleJN

11-26-2002, 07:05 PM

The fact of the matter is that there are thousands upon thousands of owners of the game, and we are only 100-200 or so people voicing our problems with one aspect of the game. They have better things to do, like marketing the game to the thousands who haven't bought it and making more money, than addressing the complaints of those who've already handed over their money.

legacy-Cokeisit

11-26-2002, 07:27 PM

They should be proud with around 1 million copies already sold. It's a good game!

The coders that work on solving the in game bugs are not the same as the one coding the stats. They have Christoph (as stated on the news page) that codes the stats. This means that it should be solved but as far as we know Christoph doesn't work for them anymore since we don't get any feedback.

And the marketing isn't done by the coders, the have marketing staff for that.

Please Epic, I've been with You since the first day UT2003 was sold in Sweden (4:th october). I even upgraded my computer for a lot of money ONLY to be able to play this fine game. I'm sorry, but I feel that Epic should afford to upgrade the stats server with that many copies sold or should I ship my old computer to Epic to solve the problems? At least give us a little word on this problem, it's a waste of time to check the stats server for new stats when they aren't there... that time could be spent fraggin instead :D

legacy-]KNM[Dissident

11-26-2002, 11:10 PM

Actually, I posted that comment to keep this thread close to the top. I thought I'd keep it topical.

I could start talking about completely unrelated things like how Colin Powell was one of the highest ranking officers implicated in the Pinkville massacre cover-up of 1969 (or was it 1968?) etc etc.

I think you were right it was 1969.:haha:

legacy-Wildt2

11-27-2002, 06:27 AM

Originally posted by KyleJN
The fact of the matter is that there are thousands upon thousands of owners of the game, and we are only 100-200 or so people voicing our problems with one aspect of the game. They have better things to do, like marketing the game to the thousands who haven't bought it and making more money, than addressing the complaints of those who've already handed over their money.

Sad but true. On this issue, along with plenty others I wont comment on here, they've let the community down. The way a topic like this is just plain ignored for this long really says it all - they give føck all about anything but milking the money cow. I sensirely hope that ID's next multiplayer offering will hurt Epic bigtime. I, for one, won't hessitate to abandon Mark Rein & Co.

legacy-mrpartyhat

11-27-2002, 07:40 AM

Hear, Hear! It makes me laugh.

We obviously don't mean squat to them. We are the people that bought the game. We've handed over our money. They are happy with this fact and now cast us to the side.

Epic on this situation are about as helpful as a freezer to an Eskimo.

I'm now seriously reconsidering buying Unreal 2 if this is the sort of customer service we can expect.

And I know Epic/DE aren't the guys developing Unreal 2 but they are still associated with them.

All I'm asking for is a sticky thread to be created and for you to tell us what is going on with the stats. Not that difficult is it?

After all this is a service which we are meant to be getting. And so far we are not. And I have warned a friend of mine away from the game who has recently got Broadband installed. He's a stat whore so it wouldn't work out well for him. So you are losing out guys. :bulb:

legacy-Socio

11-27-2002, 08:18 AM

An Official comment about the stats issue on top in sticky form on the forum would be nice. Pez said on another post there was one but there is nearly 3000 posts on this subject, it would take days to try and find what he was talking about.

On the bright side the stats are moving backwards mine went from 10/27 to 10/12 which shows there is atleast some activity going on.

UTstats and UT2003 stats can't be that much different, I dont know why they just don't clone the UT stats tracker for 2K3 and be done with it.

legacy-Wildt2

11-27-2002, 08:55 AM

Originally posted by Socio
UTstats and UT2003 stats can't be that much different, I dont know why they just don't clone the UT stats tracker for 2K3 and be done with it.

The ngstats are owned by M$. Blindly copying it would be asking for a lawsuit I reckon.

legacy-ZDragon

11-27-2002, 10:59 AM

It's absolutely no use... Infrogrames didn't help me... goddamned ****!! Really, I think this is to make us all become better in Ut2k3 - I hate Epic so much that I imagine the players were all Epic staff! It brings me a bit satisfication to think that I fragged them... *yay* Hey, let's make some models of the Epic staff! *evilgrin*

legacy-Cokeisit

11-27-2002, 12:28 PM

Now it's 24 days... some games disappeared.

legacy-Cokeisit

11-27-2002, 12:30 PM

Originally posted by ZDragon
It's absolutely no use... Infrogrames didn't help me... goddamned ****!! Really, I think this is to make us all become better in Ut2k3 - I hate Epic so much that I imagine the players were all Epic staff! It brings me a bit satisfication to think that I fragged them... *yay* Hey, let's make some models of the Epic staff! *evilgrin*

I think that's the problem. The Epic guys & girls (?) are playing way too much UT and have no time left to fix bugs or read this thread :D

legacy-Phydeaux{RoA}

11-27-2002, 02:16 PM

Well, my game saw fit to assign me yet another ID number (grr). The stats for this ID are currently 18 days old. The stats appear to possibly be holding but we'd still like to see them get up to, oh, I don't know, REAL TIME! ;)

So, to make this official:
Wednesday, 11/27/02 - stats 18 days old.

UnrealGrrl

11-27-2002, 04:10 PM

same thing happened to me. stats gave me two account numbers now even though i have never changed my pw and yea they are definitely both me...

stats for me are up to 11/9 which is 18 days ago...

Worlock

11-28-2002, 01:26 AM

GG Epic. Way to ignore your fanbase. Please don't tell me you have already commented on this matter - you have not.

legacy-Cokeisit

11-28-2002, 12:36 PM

24 + 1 = 25. That is 25 days from real time.

legacy-kropotkin25

11-28-2002, 05:43 PM

I'm not really a whiny person, but this thread brings out the worst in me.

I play UT2k3 over a 56kbps modem. I have fun - but I'm not competitive, although I try to be.

If I get third place on Jolt.co.uk, I'm happy. The other day (9th Nov). I managed to get second place - I'm jumping up and down and shouting for joy. It's a real achievement.

I've contributed to this thread mainly because I wanted to see THAT particular game on my stats.

Well the day finally arrived. The stats server finally caught up with 9th Nov, and indeed, on my summary stats, a second place was registered.

Imagine my dismay when I found that Stats would only let me see four of my most recent games - and guess what, yep, my second palce game was not there.

I can't even remeber what map it was, now; or who I played. Disappeared into the ether "like tears in rain" (excuse the melodrama).

I think it's fair to say, regardless of what you think of UT vs UT2k3, the stats service is a real step backwards. It stinks big time.

Thank you for reading my rant. I'll go back to being moderately happy now.

legacy-Cyberz

11-28-2002, 07:06 PM

ya they suck ..

legacy-Wildt2

11-29-2002, 02:10 AM

up she goes...

legacy-errol6429

11-29-2002, 12:21 PM

Fix the stats.

legacy-ZDragon

11-29-2002, 12:27 PM

Yeah do so Epic.

legacy-[FSB]Med

11-29-2002, 01:41 PM

Nothing objective to say really apart from the stats are real bad at the moment.

I dont live for stats but its nice to look at recent games to wallow in the shame or glory of the last few games.

At the moment its like looking at somone elses stats, I have a memory of a goldfish and a 3 week delay is just to much. Besides that the glory/misery has gone by then !!!

Please try and rectify this problem. Why not get NGSTATS back onboard. They were great !!

[MI7]Porny

legacy-Socio

11-29-2002, 07:49 PM

Hey!
My stats went from 10/27 back to 10/12 now their all the way up to 11/10, well atleast it's going forward now anyway!:rolleyes:

legacy-Phydeaux{RoA}

11-30-2002, 01:58 AM

Saturday, 11/30/02 - Stats 20 days behind.

Worlock

11-30-2002, 03:26 AM

Ok Epic, let's take this in yet another direction in the efforts to get some type of reply to such a simple thing:

In the UT days, ngWorldstats were a major, major factor for many admins to run servers. Forget pissing players off, you need to worry a whole lot more about the thousands of people who donate huge amounts of resources to run your game for you. I knew many server admins, personally, whose only motivation for doing so was competing for the top spots in the most used servers. Its no coincidence that many of these servers dropped off within a week of ngStats going away permanently.

Hell, Dr. Sin can confirm that CSHP/UTPure has a hack in it specifically to make the server not show up in the mod category, so that server admins can "keep their well-defended ngstats ranking", or something close to that.

If you do not do something about this problem, very soon, a lot of the cream of the crop servers for this game are going to start disappearing. It does no good that most of the admins running these servers know that the stats system is really not all that demanding. *I* know that. I can process well over 100 statlogs generated from local stats, on a shared webserver, in less than 2 minutes, complete with graphs, and more detailed stats than ut2003stats shows.

Ask some of these server admins to give you resources for the stats site, since you can apparently spare only a 486/33 to process them. Better yet, hire the guy who wrote the UTStatsDB for the local stats mod - it sure blows whatever you're running out of the water speed wise. I have defended this game to countless people, clanners, whoever, from day one. That trend is quickly coming to a close for me.

At the current pace, stats will be over 1 month behind in about 2 weeks. Extend that some more, and we will have stats from November processing in the year 2003. Laughable for such a "powerful, cutting edge" game.

legacy-ZDragon

11-30-2002, 08:56 AM

*claps his hands*
Very well spoken, Worlock!

Hey Epic, if you don't fix the problem soon, we will be playing UT 2002 for some months! The game sure's great, but with that stats it will lose both servers AND players. I'd do it myself if I had the sourcecode, it's no significant problem I think. Eventualy you just need a better server...

legacy-Cokeisit

11-30-2002, 09:37 AM

I've stopped playing UT2003. Hopefully this will give the stats server a little time to catch up :D

Worlock

11-30-2002, 03:19 PM

Well, we're up to almost 600,000 (yes, less games than ngWorldstats took in on a slow WEEK, let alone 2 months) unique match IDs. The last game processed was (that I saw, the pages load so slowly and incompletely) was around 430,000. So, you are about *170,000* games behind.

legacy-Socio

11-30-2002, 08:01 PM

Originally posted by ur^Worlock
Well, we're up to almost 600,000 (yes, less games than ngWorldstats took in on a slow WEEK, let alone 2 months) unique match IDs. The last game processed was (that I saw, the pages load so slowly and incompletely) was around 430,000. So, you are about *170,000* games behind.

WOW, and thats with more than half the servers having stats disabled!

legacy-GiBsTeR

12-01-2002, 12:24 PM

Can we have some sort of responce please?

This is really pissing me off!

legacy-ZDragon

12-01-2002, 04:15 PM

As soon as Unrealtournament2003.com has a support mail, I'll floud them with my mails until they answer me!

legacy-KyleJN

12-01-2002, 07:08 PM

There's an address posted at the UT2003 Stats site.

Here you are. (ut2003statsFeedback@epicgames.com?subject=UT2003s tats:_Feedback)

legacy-DeSeis

12-01-2002, 08:35 PM

This is absolutly PATHETIC. Fire the programmer and the designer AND ANYONE related to the stats page.
It looks lame, 3 weeks behind and Even when I see stats, the content lacks lots of stuff.
I WANT NGWORLDSTATS BACK. Your programmers suck. PERIOD.

legacy-errol6429

12-02-2002, 05:19 AM

Everyone email the stats people - see the email adress in the post above.

Hopefully, if enough of us do this, they might take some notice.

:down:

legacy-Phydeaux{RoA}

12-02-2002, 08:26 AM

Monday, 12/02/02 - Stats 21 days behind.

(In all fairness, they do appear to be processing more regularly, but still s l o w (and certainly nothing approximating realtime).

legacy-Cokeisit

12-02-2002, 08:54 AM

We have all paid money for UT2003 and in that price the stats are included. Everyone has to pay for this service even if they doesn't use it. It would have been better to let those who want the stats to subscribe to it by a separate online payment. I want it and would have paid for it! But as it's now I 've already paid for it and it doesn't work at all! Why have we paid for it? I want my "stats money" back.

legacy-Cokeisit

12-02-2002, 08:57 AM

Btw I saw on the nes page http://ut2003stats.epicgames.com/main.php that they have been aware of this problem since 10/4/2002 that is two months and no solution!

legacy-BoomerX

12-02-2002, 09:38 AM

Was, NGWORLDSTATS MSN gaming network? whoa... never knew about that.

legacy-Cokeisit

12-02-2002, 07:13 PM

One of my games showed up at almost REAL TIME!!! It was played 11/11 and showed up today :D

legacy-errol6429

12-03-2002, 04:25 AM

How so ?

legacy-kropotkin25

12-03-2002, 05:57 AM

I think he was being sarcastic, Errol.

I reckon they've got one of those new 486 DXs (with super-duper maths co-processor) doing the number crunching.

Seriously, though

I'm starting to think that Ut2k3 was a rushed job. The stats have been treated as an after-thought, something that can be bolted on at the last minute.

You can only hope that the stats service is being ignored because they're working on an enhanced service. Not necessarily in terms of speed, but certainly in presentation of data. It's possible, because we all know that UT collects data on who-shot-who, with what gun and at what time, and with what Combo etc. etc.

I need this information because I keep getting creamed on-line. I need to see how the Creamer's are creaming me. Capiche?

legacy-errol6429

12-03-2002, 12:03 PM

Fix the stats.

legacy-seizethedave

12-03-2002, 04:51 PM

I too would love to see the stats up and running.
I loved the ngworldstats, and would love to gaze at my handgun suicide percentages for hours on end.

Thanks,

jerkio

legacy-qlashman

12-03-2002, 05:39 PM

Yeah this is awful!

I bought the game several weeks ago and checked to log stats then, and I still don't show up on thier stats page, the stats function was one of the reasons I bought this game. And why aren't they updating thier news page and tell us what's going on!? :mad:

legacy-Wildt2

12-04-2002, 02:41 AM

For the love of God... quit ignoring this..

legacy-]KNM[Dissident

12-04-2002, 03:09 AM

They just don't care. this thread is 5pages and counting and aparently all the whineing we do doesn't mean $hit.
Just dont hold your breath for an official reply or have it fixed anytime soon.

legacy-errol6429

12-04-2002, 05:04 AM

fix the stats.

legacy-Cokeisit

12-04-2002, 06:53 AM

Originally posted by errol6429
fix the stats.

Couldn't have said it better myself :cool:

legacy-ZDragon

12-04-2002, 07:34 AM

They say on the newspage that the stats were just 7 days behind... I really can't believe it. Does that page exist in another world or what's up?

legacy-Wildt2

12-04-2002, 07:56 AM

Originally posted by ZDragon
They say on the newspage that the stats were just 7 days behind... I really can't believe it. Does that page exist in another world or what's up?

It was true when they wrote it... which is closing in on being two months ago..

legacy-Phydeaux{RoA}

12-04-2002, 01:30 PM

Wednesday, 12/4/02 - Stats holding firm at 21 days

This is the third day in a row that the stats haven't slipped. It's a start.

legacy-OzTeK

12-04-2002, 07:30 PM

:weird: This is ridiculous!

:cry: Might as well add my "voice" to the masses.

:mad: Fix the stats!

legacy-errol6429

12-05-2002, 04:31 AM

Fix the god damn stats.

legacy-Phydeaux{RoA}

12-05-2002, 10:50 AM

Thursday, 12/5/02 - Stats holding at 21 days.

legacy-RedCancer

12-05-2002, 12:52 PM

The stats may be slow but that should be expected. Updating a database with that much information takes a lot of server power.

They'll probably going to have to upgrade their stats server to keep up with the demand. That takes time and money.

legacy-ZDragon

12-05-2002, 02:14 PM

It worked well with UT (and the NGStats were very more detailed!), why shouldn't it also with UT2k3? The problem is that they really don't do anything. We have bought the game, they have their money, and so they have nothing to do with the game anymore...

legacy-kropotkin25

12-05-2002, 02:15 PM

Oh dear, It may be too much to expect people to read the entire thread now, but I'll field this one.

"The stats may be slow but that is to be expected"

Promotional literature clearly says that the stats service would be updated almost immediately.

"Updating a database with that much information takes a lot of server power."

ngWorldStats processed many more UT games than the current stats system processes UT2k3 games, and displayed more data.

"They'll probably going to have to upgrade their stats server to keep up with the demand"

No ****, Sherlock.

"That takes time and money."

Yeah, my time and my money.

legacy-Cokeisit

12-05-2002, 04:05 PM

Yeah, my time and my money.

I agree to that!

legacy-RedCancer

12-05-2002, 07:46 PM

We have to remember one thing here. Infogrames, just like digital extremes, is a business and since stats are not one of the major selling factors they aren't going to waste large amounts of money on upgrading the servers unless there's something in it for them. :(

legacy-Cokeisit

12-06-2002, 02:31 AM

Originally posted by RedCancer
We have to remember one thing here. Infogrames, just like digital extremes, is a business and since stats are not one of the major selling factors they aren't going to waste large amounts of money on upgrading the servers unless there's something in it for them. :(

I don't think that lying to Your cusomers is good bussiness. No one forced them to have the stats from the beginning. No one made them print in the manual that the stats would be available in REAL TIME.

The stats is a feature that they promised to provide and the service is already included in the price we all have paid for the game. :mad:

legacy-errol6429

12-06-2002, 04:31 AM

Quite right.

FIX THE STATS
FIX THE STATS

FIX THE STATS
FIX THE STATS

legacy-kropotkin25

12-06-2002, 06:07 AM

Originally posted by RedCancer
...since stats are not one of the major selling factors they aren't going to waste large amounts of money on upgrading the servers unless there's something in it for them. :(

It was one of the major selling factors for me. Please consider also, a similar thread which appeared in General Discussion only last week. Slightly more technical, several admins and LAN enthusiasts stipulated that it WAS in fact, a major aspect of competitive play.

Epic / DE or whatever, do not maintain Stats pages pro bono , as RedCancer appears to think. It is very much apart of the product that they sold, inasmuch as ngStats was for UT.

I rely upon constructive feedback on games in order to prevent getting continually hammered on Antalus (a situation that continues to be a mystery to me).

legacy-Wildt2

12-06-2002, 08:38 AM

Originally posted by kropotkin25
It was one of the major selling factors for me. Please consider also, a similar thread which appeared in General Discussion only last week. Slightly more technical, several admins and LAN enthusiasts stipulated that it WAS in fact, a major aspect of competitive play.

Epic / DE or whatever, do not maintain Stats pages pro bono , as RedCancer appears to think. It is very much apart of the product that they sold, inasmuch as ngStats was for UT.

I rely upon constructive feedback on games in order to prevent getting continually hammered on Antalus (a situation that continues to be a mystery to me).

Well put.

And I find it laughably horrific that epic puts up a troubleshooting forum and then completely ignore one of the most active threads for over a month. I can't believe a company can get away with treating their customers like this.

legacy-ZDragon

12-06-2002, 11:38 AM

I have mailed Infogrames about the problem, with a link to this thread. Perhaps they will read it. PLEASE, DO ALSO DO SO EVERYONE! If they get flooded with mails, we'll probably get heard!

legacy-RedCancer

12-07-2002, 12:43 AM

That's a good idea ZDragon. But I wouldn't really count on them doing anything about it in the near future.
Maybe by January it might be working in *almost* real time.

But I'll keep my fingers crossed.

legacy-Cokeisit

12-07-2002, 03:20 AM

Maybe by January it might be working in *almost* real time.

What year do You think it will work in January? Not in 2003, that can't be possible :D

legacy-ZDragon

12-07-2002, 05:42 AM

We can try it. If there is any possibility for us to make them read this thread, they won't so easily avoid it. It takes about 3 minutes to fill the mail form, so please also send it! We should try anything possible to make them fix the problem.

legacy-Socio

12-07-2002, 12:26 PM

My stats are up to 11/14, it’s starting to look like it takes two day to process one day's worth of data. If I am figuring right, at that rate it will be only six months behind this time next year but at least it’s processing!:D

legacy-Phydeaux{RoA}

12-07-2002, 04:56 PM

Saturday, 12/7/02 - stats 23 days behind.

legacy-DeSeis

12-07-2002, 09:00 PM

Fix the stats instead of deleting my posts u pathetic lamers.

Worlock

12-08-2002, 03:56 AM

It really is a shame to see Epic falling to such a level as this. This thread has been on the top page for WEEKS, on the forum that seems to be set up for help/troubleshooting... or something else apparently. Not being able to spend even 30 seconds to give some quick information, on a feature that was PROMISED with the game out of the box, is nothing short of appalling.

I can guarantee you this, I will not buy another Epic engine product with this lack of support. I have canceled all three of my preorders for Unreal 2, a game I was looking forward to more than anything. Epic was a breath of fresh air back during UT's glory time, it is quite sad to see it sink to such a low place.

legacy-ZDragon

12-08-2002, 04:34 AM

I have mailed the German Gaming-Magazine "Gamestar" about it, hopefuly they will help us...

legacy-Cokeisit

12-08-2002, 04:49 AM

Originally posted by ZDragon
I have mailed the German Gaming-Magazine "Gamestar" about it, hopefuly they will help us...

The problem with gaming magazines is that they can't complain about a major gaming company without it hurting themselves. It's not likely that a company that has been criticized in a magazine ever will send over a copy of their next game for review.

legacy-ZDragon

12-08-2002, 04:57 AM

Probably you're right, but I think when they get enough negative feedback about Epic, they won't avoid us. They have already complained about some games and companys (they even were the only German magazine that wrote Black&White was :down:). I think you also know some magazines that are like that. And hey, we can try it... it just costs us a little amount of time. Plz also write to every magazine that would perhaps complain about Epic! If only I am the one who is trying everything over and over, then you're right, they will avoid me.

Worlock

12-08-2002, 03:13 PM

Hey Phydeaux, maybe you should edit this thread's topic to show how far the degeneration has gone since it started.

legacy-E39

12-08-2002, 04:41 PM

Hey guys,

Any official word on this topic yet? Or is it still being ignored by Epic?

legacy-Cokeisit

12-08-2002, 05:45 PM

Originally posted by E39
Hey guys,

Any official word on this topic yet? Or is it still being ignored by Epic?

Total ignorance :cry:

legacy-KyleJN

12-08-2002, 07:08 PM

If anybody is really determined to fight Epic about this, you could try and find some way to use the Truth in Advertising Act. Real-time stats were advertised as part of the game, and since that is not true, Epic is scamming people who buy the game for that reason out of their money.

legacy-E39

12-09-2002, 01:28 AM

You know, if there were a problem and they told us about it, I would be 1/1000th as upset as I am now.

The fact that they are completely ignoring it really pxssxs me off.

legacy-errol6429

12-09-2002, 04:52 AM

WE WANT REAL TIME STATS

WE WANT REAL TIME STATS

WE WANT REAL TIME STATS

WE WANT REAL TIME STATS

WE WANT REAL TIME STATS

WE WANT REAL TIME STATS

WE WANT REAL TIME STATS

WE WANT REAL TIME STATS

WE WANT REAL TIME STATS

WE WANT REAL TIME STATS

legacy-Imaboyo

12-09-2002, 05:36 AM

is it me or have they stopped processing??

i played loads of matches on the 11th and only 2 have shown up (they appeared 2 day ago)

Worlock

12-09-2002, 04:16 PM

They are still processing, the display pages are just so messed up that they often aren't listed in your recent matches, but the actual numbers from those games go in your totals.

EPIC. ANSWER. NOW. Wtf is the problem? You can't figure it out, fine, SAY THAT. You need to nuke them and start from scratch, fine, SAY THAT, and do it now. Need to give stats back to the Zone (ngstats) Fine, SAY THAT, and do it.

This one minor issue has cost you a dedicated fanboy, was it worth it? Morons.

legacy-Cokeisit

12-10-2002, 11:15 AM

Still no official reply.

legacy-errol6429

12-11-2002, 04:24 AM

F I X T H E S T A T S

legacy-Wildt2

12-11-2002, 08:21 AM

:mad:

legacy-ZDragon

12-11-2002, 10:43 AM

Infogrames has mailed me that they have forwarded the mail directly to Epic. That was three days ago. I will get *really* pissed if Epic shouldn't answer until 2003!!!

legacy-Cokeisit

12-11-2002, 11:16 AM

Originally posted by ZDragon
Infogrames has mailed me that they have forwarded the mail directly to Epic. That was three days ago. I will get *really* pissed if Epic shouldn't answer until 2003!!!

Prepare yourself to be pissed off.

legacy-0Xcel

12-11-2002, 11:49 AM

Ive played it for about a month now, on all servers, tracking and not tracking, and well, it hasnt tracked my stats, never did, and doesnt look like it ever will. My name doesnt show up either.

How do u find out your own Player ID thing?

legacy-kropotkin25

12-11-2002, 02:58 PM

Before anybody thinks about prosecuting on the grounds of false advertising, look at the ambiguity in the sentence "you can look up your stats almost immediately" (from UT manual).

You CAN look up your stats at any time you want. Whether they'll be up-to-date or not is a seperate issue.

Meteor_of_War

12-11-2002, 03:25 PM

In reply to kropotkin25:

well if you want to get technical, your wrong. It's quite obvious what they meant in the manual, that you could see YOUR stats immediately. If you were to start fresh right now with a new user name and password, play a registered match, then go immediately now to look up your stats...they wouldnt be there for another month or so!!

legacy-ZDragon

12-11-2002, 04:39 PM

He's right. You could also say that we were all ripped off!!

legacy-Phydeaux{RoA}

12-11-2002, 06:52 PM

Wednesday, 12/11/02 - stats 23 days behind

legacy-Phydeaux{RoA}

12-11-2002, 06:54 PM

Originally posted by ur^Worlock
Hey Phydeaux, maybe you should edit this thread's topic to show how far the degeneration has gone since it started.

It doesn't appear I can - I think only Admins can edit the title of a post once posted...

legacy-E39

12-12-2002, 02:12 AM

Any news? Any official word yet?

legacy-errol6429

12-12-2002, 05:14 AM

Stats still roughly a month out.

legacy-Wildt2

12-12-2002, 08:29 AM

:mad: :sour: :down: :mad: :sour: :down: :mad:

legacy-kropotkin25

12-12-2002, 10:19 AM

Originally posted by Meteor_of_War
well if you want to get technical, your wrong.

I'm not going to waste too much time over something I posted in jest, but in fact, I am right - technically speaking.

legacy-Cokeisit

12-12-2002, 10:27 AM

Originally posted by kropotkin25
Before anybody thinks about prosecuting on the grounds of false advertising, look at the ambiguity in the sentence "you can look up your stats almost immediately" (from UT manual).

You CAN look up your stats at any time you want. Whether they'll be up-to-date or not is a seperate issue.

If we interpret it like this and that it's Epic's interpretation as well, why can't Epic at least say so in this thread? That is proof enough that Epic meant the stats to be viewed in real time.

legacy-kropotkin25

12-12-2002, 02:44 PM

No it ain't.

Please don't take my post the wrong way. I'm not trying to excuse Epic's attitude, although I know it sounds as if I am.

It's just that several posters made semi-serious (non-sarcastic) comments about the legality of Epic's position.

Their stance sucks but is legally bona fide.

..and their silence is not incrminiating either, just seriously bad customer relations.

legacy-Cokeisit

12-12-2002, 04:38 PM

Originally posted by kropotkin25
No it ain't.

Please don't take my post the wrong way. I'm not trying to excuse Epic's attitude, although I know it sounds as if I am.

We all know that You are as disappointed at Epic as the rest of us in this thread.

legacy-kropotkin25

12-12-2002, 05:01 PM

Cheers chum. We're all friends. Tra-la-la.

legacy-Wildt2

12-13-2002, 02:16 AM

:mad:

legacy-Mpeg

12-13-2002, 07:15 AM

Originally posted by DrSiN
Could you take a gander at one of the many Stat threads and shut up those that keep asking about the situation with them

Jack knows about stats and is looking in to it. Other than that I have no idea.

Don't expect anything to happen 'til a couple of months.

legacy-Wildt2

12-13-2002, 07:18 AM

So Jack knows about the situation but couldn't be arsed to post one single friggin comment in a thread like this, or on the stat "news" page for 2 months. Niiiice job...

legacy-Mpeg

12-13-2002, 07:19 AM

Originally posted by Wildt2
So Jack knows about the situation but couldn't be arsed to post on single friggin comment in a thread like this, or on the stat "news" page for 2 months. Niiiice job...

Tells a lot doesn't it?

legacy-Socio

12-13-2002, 09:44 AM

I guess in some ways we should be thankful because if UT2003 turned out to be as popular as CS, stats from the first week of release would still be processing. :D

legacy-Gib^Masta

12-13-2002, 10:01 AM

Bring Back the old Stats :)

Sorted :up:

legacy-CúChula}i{nn

12-13-2002, 10:20 AM

Holy mother of god, fix these bloody stats. I have actually had games rolled back fs. Games from 11/12 disappeared a few weeks ago and now back to a max date of 11/10. What is the max date anyone here has seen?

legacy-kropotkin25

12-13-2002, 11:42 AM

Where does that DrSiN quote come from?

It appears we're making an impact - we're cheesing somebody off. The system works.

legacy-Cokeisit

12-13-2002, 04:08 PM

Originally posted by kropotkin25
Where does that DrSiN quote come from?

It appears we're making an impact - we're cheesing somebody off. The system works.

I found it in this thread http://www.ina-community.com/forums/showthread.php?s=&threadid=242033

To bad that no one that has anything to do with the stats have taken their time to give us an official answer.

Come on Epic, give us a reply about the stats and then I promise that Santa will give You a nice present ;)

legacy-Cokeisit

12-15-2002, 01:07 PM

It's getting close to being a month behind.

legacy-ZDragon

12-15-2002, 01:18 PM

Since some weeks, it's already getting close to be a moth behind... *argh*

legacy-Cokeisit

12-15-2002, 05:05 PM

The last game i played got a match id over 700000. The last game that I can look up my stats for is around 500000... that is a lot of games that just awaits some love from Epic ;)

legacy-Phydeaux{RoA}

12-16-2002, 11:01 AM

Monday, 12/16/02 - Stats 26 days out.

legacy-Cokeisit

12-17-2002, 04:31 AM

27 days.

legacy-Wildt2

12-17-2002, 06:11 AM

Lol, found this statement on the front stats page...

How soon can I check on my stats?
Most of the time your stats will show up in realtime, at times it will take a bit longer.

Get's my vote for understatement of the year...

legacy-Phydeaux{RoA}

12-17-2002, 11:26 AM

Tuesday, December 17, 2002 - 27 days out (as has been pointed out, ;))

legacy-[BIO]Tech

12-17-2002, 11:56 AM

233,280,000ms - thats some major stats laggage!

Must run the master server in Mn or something... ;)

Kyllian

12-17-2002, 10:04 PM

..and their silence is not incrminiating either, just seriously bad customer relations.

Not to be mean or anything but how can you expect a company to keep up with the thousands upon thousands of posts and threads in these forums?

legacy-Wildt2

12-18-2002, 02:21 AM

Originally posted by Kel
Not to be mean or anything but how can you expect a company to keep up with the thousands upon thousands of posts and threads in these forums?

We're talking about one of the most active threads in this forum for over a month ffs.

legacy-Cokeisit

12-18-2002, 03:40 AM

Originally posted by Kel
Not to be mean or anything but how can you expect a company to keep up with the thousands upon thousands of posts and threads in these forums?

How can a company expect customers to buy their next product if they ignore them?

legacy-kropotkin25

12-18-2002, 02:37 PM

Originally posted by Kel
Not to be mean or anything but how can you expect a company to keep up with the thousands upon thousands of posts and threads in these forums?

Undoubtedly they skim over most threads, but popular ones will be seen as an indicator of what Customer wants.

I'm sure it can't be a positive experience for some of the forum admins. Most threads are bugs and carry other negative vibes.

I would like to say something at this point, and that is, UT2k3 is the best 34 quid I've spent. Now I've said that, I want my Stats back!!!!

legacy-Phydeaux{RoA}

12-18-2002, 06:49 PM

Wednesday, 12/18/02 - stats 28 days out now. Closing in on that magic 30-day mark (dammit).

Parenthetically, I'm not complaining but I *will* keep this damned thread bumped with daily updates until the stats are bloody well working in something close to real-time.

legacy-Guer[r]illa

12-18-2002, 09:29 PM

Epic...how long?...2 weeks...? say something......?? :bulb:

legacy-ZDragon

12-19-2002, 06:53 AM

Let's post so long until the MySQL-Database is filled up - then they HAVE to notice it!

legacy-Phydeaux{RoA}

12-19-2002, 10:37 AM

Thursday, 12/19/02 - 29 days.

legacy-Phydeaux{RoA}

12-19-2002, 10:39 AM

One more thing - if the stats reach 30 days, I think we should consider "reminding" Epic of this problem every hour instead of every day.

And just to make it clear, I'm not even looking for them to have it fixed, immediately, but it would be nice to have *some* official response with a projected ETA...

legacy-Cokeisit

12-19-2002, 10:54 AM

Originally posted by Phydeaux{RoA}
And just to make it clear, I'm not even looking for them to have it fixed, immediately, but it would be nice to have *some* official response with a projected ETA...

It's the same for me. It takes time to develop and fix bugs. The only thing we wan't is an official response that work is in progress.

legacy-[BIO]Tech

12-19-2002, 10:58 AM

Just to play Devils advocate:

The stats system as a whole is a huge undertaking, both programmatically and physically (hardware). I understand that the previous attempt didn't work and identifying the reason it failed was probably easy to spot. The hard part would then be to rework the framework and methodology they are using. This process could be very lengthy and time consuming and would probably have to undergo extreme testing, as I doubt they want two public stats failures.

I'm not saying that the lack of response is justified; I just think they don't want to push it before its ready and have the same thing happen again. An official response is needed to calm the masses, that is certain, and the lack of one is just making the situation worse.

Epic - if you are taping out plans to rework the stats, please address the issue, even if it’s just a simple "yes, we are working on this and the timeline for implementation is this (..)". Your end users are looking for a response and seeing as how you have the $50 we paid for the game, you owe us an update for our product. It’s a customer expectation to be informed and you really don't want to ignore this and piss off your customer base. While UT2003 is a great game, you have hardly cornered the market. Show some community support and stop pretending you don't see the thread.

legacy-Wildt2

12-20-2002, 02:05 AM

Whoopsie.. slipped onto page two... can't have that!

legacy-Cokeisit

12-20-2002, 11:30 AM

The stats server will probably be flooded with games after Christmas when everybody that got UT 2003 in present starts to play and thus more delays. :cry:

legacy-Phydeaux{RoA}

12-20-2002, 03:22 PM

Friday, 12/20/02 - 29 days.

legacy-ZDragon

12-21-2002, 03:46 AM

One more day and I'll explode... *uh-oh...*

legacy-Guer[r]illa

12-21-2002, 10:40 AM

I find it very strange that this thread hasn't been notified by any of the official staff as theres no flame war/spamming whatsoever here and alltogether it's just a nice clean and decent thread to get some sort of an official statement about the status & possible ETA for the stats to be fixed...come on Epic!!?

legacy-Phydeaux{RoA}

12-21-2002, 10:59 AM

Saturday, 12/21/02 - It is my sad duty to report that my stats will have reached a technical 30 days as of 11pm tonight.

Again, we're just looking for some feedback here that Epic knows there's a problem and has something in mind to fix it...

legacy-ZippyV

12-21-2002, 11:31 AM

I think they should reset the stats completely on jan. 10. That way everybody could have the same chances. A change of hardware would for the stats-servers also be better: 20 Windows 2000 Datacenter servers with SQL server 2000. So we can finally see the 'Match still in progress' status message.

legacy-«BuA»Lurker_71

12-21-2002, 02:03 PM

My stats haven't updated since 11-07...

I agree completely that Epic should have done or said something on this matter by now... and I wonder if there is no other route we might take to get this matter resolved?

Perhaps we could start emailing tech support for Atatri/Infogrames/Epic. and flood the hell out of them with links to these posts?
I figure even if they were sent to the wrong people, those people would eventually get tired of receiving hundred of letters a week (if not thousands), and start forwarding them to their rightful places... or even calling themselves and asking for some kinda response to our dilemna...

...or we could just find the right email addy and write one email each per day until someone has some kinda response to post here...

Certainly I would like to get my $50 worth.

That being said... the game in itself is rather awesome, and I haven't touched another of my games since I bought it... unless you count Spider Solitaire...

legacy-[BIO]Tech

12-21-2002, 06:55 PM

Well you know they've seen it by now, hell, they pick and respond to ONE vaild post in a thread of crap, so they're just ignoring it...

Not a good thing if you ask me.

legacy-Phydeaux{RoA}

12-22-2002, 12:56 AM

30 days

legacy-Phydeaux{RoA}

12-22-2002, 01:25 PM

Sunday, 12/22/02 (my 17th anniversary!). Stats 30 days out.

legacy-Cokeisit

12-22-2002, 05:56 PM

Originally posted by Phydeaux{RoA}
Sunday, 12/22/02 (my 17th anniversary!). Stats 30 days out.

Happy Birthday!

A nice present would have been to have the stats in real time... but I can't give You that ;)

legacy-Phydeaux{RoA}

12-23-2002, 01:18 AM

Monday, 12/23/02 - stats 30 days out.

legacy-errol6429

12-23-2002, 04:52 AM

Have epic turned off Stat collection or something ? Its just that I only play on stat enabled servers, and none of them have a stats game number in the top right of the scoreboard anymore.

This only happened a few days ago. I suspect that Epic have turned off stat collectio in order to give the server a chance of catching up ?

What does everyone else think ?

legacy-KyleJN

12-23-2002, 01:56 PM

Haha, I'll bet the stats guys took axes to the stat computers and shot themselves in the head.

legacy-kropotkin25

12-23-2002, 02:53 PM

It's not impossible that they needed to deactivate the stats system while they upgraded their kit.

Personally, it means nothing to me. The stats are useless without a time-stamp field.

Undoubtedly a stats-enabled serer is time stamping game events such as Player X killed Player Y at Z time with Mini-Gun etc. This would allow a dilligent Stats program to create graphs.

You would be able to plot your progress through-out the level until the match goal was reached. This would help you to understand your weakness.

I have no doubt that the stats site will be an evolutionary thing, but certainly not revolutionary as was ngStats.

C'mon Epic, show us your love thing.

Daniel Vogel

12-23-2002, 06:54 PM

We're well aware of the problem and AFAIK it is on the top of Jack's TODO list now that demo recording is done. I think he already has a plan what needs to be done to fix though it's not a trivial change and might take some time.

Merry Christmas,

-- Daniel, Epic Games Inc.

Originally posted by Phydeaux{RoA}
Again, we're just looking for some feedback here that Epic knows there's a problem and has something in mind to fix it...

legacy-errol6429

12-24-2002, 05:20 AM

Finally, some sort of official response.

I hope the stats can be up and running soon !

legacy-Cokeisit

12-24-2002, 07:59 AM

legacy-ZDragon

12-24-2002, 01:56 PM

Me 2! YEEEEEESSS!!! Merry Christmas everyone!

legacy-KyleJN

12-24-2002, 07:41 PM

My God, Hell has frozen over. Thank you for the official response!!!

Merry Christmas to all!

legacy-[BIO]Tech

12-26-2002, 08:44 AM

legacy-kropotkin25

12-26-2002, 05:32 PM

Originally posted by vogel
though it's not a trivial change and might take some time.

They can't be talking about a minor upgrade to their servers. I think this is the comprehensive stats feedback that I have been hollering for.

Thanking ya, ta.

legacy-E39

12-26-2002, 06:30 PM

legacy-Wildt2

12-28-2002, 06:14 PM

Thanks for the reply. But why on earth it did take this long is beyond me.

legacy-Phydeaux{RoA}

12-30-2002, 06:51 PM

Originally posted by vogel
We're well aware of the problem and AFAIK it is on the top of Jack's TODO list now that demo recording is done. I think he already has a plan what needs to be done to fix though it's not a trivial change and might take some time.

Merry Christmas,

-- Daniel, Epic Games Inc.

Well, I'll be dipped. I see this came through while I was away on vacation with family. Merry Christmas, indeed!

Thank-you, Mr. Vogel, for this good word. Our prayers for Jack's continued health and ingenuity will proceed upward in a constant vigil as he tackles the stats problem (now far enough past 30 days that it's pointless to mention it). ;)

<Home Improvement>...and the peasants rejoice!</Home Improvement>

legacy-errol6429

01-02-2003, 07:05 AM

So, how long do we all think it is going to take to fix the stats ?

lol.

Kyllian

01-02-2003, 07:23 AM

About the same time your grandkids will ask you what you did for fun back in early 2000's

Meteor_of_War

01-02-2003, 07:35 AM

This thread will never die!! HAHAHA

WE want real time stats!

legacy-errol6429

01-02-2003, 09:27 AM

So, when then ?

legacy-Socio

01-03-2003, 08:30 PM

Looks like the stats page is gone now! Just a blank page, I guess that will teach us a lesson for complaining about the stats.

legacy-kropotkin25

01-04-2003, 12:52 PM

It's gonna be sweet.

I can smell the graphs already.

legacy-RedCancer

01-07-2003, 07:10 PM

OK. My stats haven't been updated in over 2 months.

Whats the deal?

legacy-Mpeg

01-07-2003, 09:17 PM

The total ignorance Epic has showed regarding the stats makes me seriously doubt it's return. It took them nearly a month to even acknowledge (and replying to one of hundreds of threads) to the problem. :down: They've indeed stopped processing new stats and a quick look at the webpage shows last update; October '02.

A new design would take a couple of months (or 2weeks.. 2week.. 2we.. 2..) and what if the new system turns out to be the same thing as the first? It won't be returning. :down: